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Demystifying the Community Rank System



UPDATE 10/19: We're excited to announce that these rank updates here in the Beauty Insider Community are officially LIVE! 😊🎉 Please join us in the celebration by hitting "Reply" and sharing your rank. Whether you're rocking a brand new rank icon badge, or parading the same rank icon badge with pride, all are welcome to the rank party. 🥳




In the coming months, we’ll be making some further tweaks to our Community, including expanding and evolving the Community rank system. With more changes on the horizon, now seemed like an excellent opportunity to answer some common questions we’ve seen in the Forum.


What is a Community rank?


A rank is a visual representation of your level in the Community, earned through your Community contributions. The more you’ve been involved in helping others and engaging in Community, the higher your rank is likely to be (more on this in a second).


Your rank is visible in two places – on your profile in the form of a rank badge and next to your nickname in the Community Forum and Gallery.


Is my Community rank the same as my Beauty Insider Loyalty status?


Community ranks are specific to your Community contributions. Your Loyalty status is not connected to your Community rank. For example, you may be a Boss III in the Beauty Insider Community and a VIB Loyalty member. Or a Rising Star I in the Community and a Rouge Loyalty member.


What changes can I expect?


When the Beauty Insider Community started, we could only guess at how we’d grow. With over a decade since our first launch as Beauty Talk, and more than five years since the Beauty Insider Community relaunch, now it’s time to rework and expand the available ranks to match the growth of our community.


In an effort to make sure that everyone is recognized for their contributions, the rank system will be expanded from 12 ranks across 4 categories to 40 ranks across 8 categories. We want the community as a whole – from the community newbies to our community leaders – to be included and rewarded.




How do I move up the ranks?


The short answer is by helping and inspiring other members of the community. Do what you would normally do – share, connect, and appreciate others – and the rank ups will follow. Naturally, we can’t share the secret sauce, but we can offer some guiding principles:


  • Post content with our BIC guidelines in mind. Reactions to your contributions are really important. So post the good stuff – threads and replies that are helpful, funny, fabulous, and inspire your fellow Community members to engage.


  • React to others’ great contributions. If you see a post you like, be sure to give it a heart and tell your fellow members how much you appreciate it. Everyone loves a little love. This helps to bubble up the best posts and makes Community a really welcoming place to be.


  • Show up in all your glory. Who are you? We’d all love to know who is behind all those awesome posts. Make sure you’ve completed your profile. This is an easy way to get started in Community and connect with fellow enthusiasts. It’s never too late to complete your profile for a little boost if you haven’t already.


  • Contribute good photos and reviews. Not everyone is born to be an author in the Forum – we love photos and reviews too. Show us what you’ve got! Thoughtful reviews and great photos (either as part of your review or on our Gallery) can be really helpful to other members. Photos don’t need to be of your face if you’re feeling camera shy. We love seeing swatches, hauls, shelfies, and routines as well.


  • Ask for advice and dole some out. This community is the best place to ask your burning questions, get recommendations and opinions, and share your own. You can feel secure knowing you’re surrounded by fellow beauty enthusiasts. Ask for advice or opinions in both the Forum and on the Questions & Answers area on product pages. 


  • Operate with integrity. The backbone of our community is trust – without trust, it doesn’t work. Trying to game the system and move up the ranks will be noticed by the community admins and moderators. If you have questions, our community guidelines (linked here) are clear about what is and isn’t acceptable behavior.


What about the Community Ambassadors? Is that a rank?


In short, “Community Ambassador” is a designation as part of an official recognition program. It’s not specifically tied to rank but those individuals with a higher rank are more likely to be considered.


Sephora Beauty Insider Community Ambassadors (or Sephora Community Ambassadors) are highly engaged Community members across all areas of Community (Forum, Gallery, Reviews, and Questions & Answers). These members regularly help other members by sharing their favorite products and beauty routines, posting honest reviews, and uploading looks or “shelfies.” To recognize them, we created the annual Sephora Beauty Insider Community Ambassador program and invited them to participate. All opinions expressed by the Community Ambassadors are theirs alone.  


Community Ambassadors help curate the content that you see within the main feed on the Community Forum and they can be identified by their “Community Ambassador” badge.


Edited 7/28/2022

Will my rank reset once the changes are made? 


No! 😊 Your rank will not reset, and no one is starting over. All the contributions you’ve made since the 2017 relaunch of the Beauty Insider Community will contribute to your new rank. 



We hope this helps to answer any questions you have had about the Beauty Insider Community rank system. Stay tuned for when the changes are planned to go into effect! 🤩💖🙏🏻🦙

Re: Demystifying the Community Rank System

@angiebells @MissyLee5 As someone who has been on BIC for years the ranking is just to tell others how active you are.

Re: Demystifying the Community Rank System

Wonderful info and well-thought out ranking system. I now feel like a true insider, and it inspires me more to keep contributing!

Re: Demystifying the Community Rank System

Thanks for the info! I always wondered how that worked lil. I always forget about this community though😞 Are there any notifications or a way to get any type of notifications if something is posted in a group we're in?


Re: Demystifying the Community Rank System

@Miss1365 On the top of the thread on the right hand side there are three little buttons.  You can then select to subscribe/bookmark it.

Re: Demystifying the Community Rank System

Thank you for sharing. Now I’m catching on! Lol

Re: Demystifying the Community Rank System

@Miss1365 Hmm, not necessarily updates, but if you subscribe to a thread (the bookmark icon on the top right of a thread), then it shows up on the panel of the main community page so you can access it more easily. Or, you could add the sephora community home page as one of the websites on your browser’s launch page so you won’t forget to pop-in.

Re: Demystifying the Community Rank System

@Miss1365 If someone replies to you mentioning your name you cam get notified. I also get a weekly update.

Re: Demystifying the Community Rank System

thanks for the helpful breakdown of the different categories and ranks, and what contributes to moving from one to another! I just became a Fresh Face I, which is very exciting 😊


I'm still new here but I'm really happy to be part of this community, everyone has been so nice and welcoming and helpful so far and I really appreciate it 💜

Re: Demystifying the Community Rank System

I'm a NewComer III! That will probably change soon 🙂

Re: Demystifying the Community Rank System

This is great knowing I'm now a New Commer III 🎉 

Re: Demystifying the Community Rank System

How exciting!! Love to read about the different pieces that play into the community ranking.... and honestly this has been a good reminder to get back on here! Like so many before have mentioned... life has gotten busy. But with holiday coming up it's a great push to get back in and see/share what everyone's favourites are.... I mean we all need to prep our carts for the sale after all 😏

Re: Demystifying the Community Rank System

Exactly @kaydancechick ! I am getting so much valuable information from the community members and great ideas as well! This is the best place to come for advice and spend a great time 😊

Re: Demystifying the Community Rank System

Grateful to be a Newcomer 2 😁

Re: Demystifying the Community Rank System

This update was super helpful! Thanks! I need to be more consistent in my participation. I will be for months & then get swamped with something & take a few months to get back! I'm not a newbie to Sephora by any means & the community has been awesome & very helpful! I wish life didn't get in the way! But when I do return (like today! 😂) I'm always reminded why I'm  so glad it's here! 😍

Re: Demystifying the Community Rank System

That’s awesome @BaseballJen ! Yes, life gets in the way so often, but here and there, you can always check what’s going on here. We will be so happy to have you around! 

Re: Demystifying the Community Rank System

Thanks for the update!

Re: Demystifying the Community Rank System

Thanks for this helpful update! NEWCOMER III

Re: Demystifying the Community Rank System

Newcomer II here 😊

Re: Demystifying the Community Rank System

Newcomer III.  I like this. Great idea!  

Re: Demystifying the Community Rank System

Newcomer III

Re: Demystifying the Community Rank System

As a newbie to this community,  what is everyone's favorite part of the community and program? 💜