Services
From makeovers to personalized skincare consultations
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE 10/19: We're excited to announce that these rank updates here in the Beauty Insider Community are officially LIVE! 😊🎉 Please join us in the celebration by hitting "Reply" and sharing your rank. Whether you're rocking a brand new rank icon badge, or parading the same rank icon badge with pride, all are welcome to the rank party. 🥳
***
In the coming months, we’ll be making some further tweaks to our Community, including expanding and evolving the Community rank system. With more changes on the horizon, now seemed like an excellent opportunity to answer some common questions we’ve seen in the Forum.
What is a Community rank?
A rank is a visual representation of your level in the Community, earned through your Community contributions. The more you’ve been involved in helping others and engaging in Community, the higher your rank is likely to be (more on this in a second).
Your rank is visible in two places – on your profile in the form of a rank badge and next to your nickname in the Community Forum and Gallery.
Is my Community rank the same as my Beauty Insider Loyalty status?
Community ranks are specific to your Community contributions. Your Loyalty status is not connected to your Community rank. For example, you may be a Boss III in the Beauty Insider Community and a VIB Loyalty member. Or a Rising Star I in the Community and a Rouge Loyalty member.
What changes can I expect?
When the Beauty Insider Community started, we could only guess at how we’d grow. With over a decade since our first launch as Beauty Talk, and more than five years since the Beauty Insider Community relaunch, now it’s time to rework and expand the available ranks to match the growth of our community.
In an effort to make sure that everyone is recognized for their contributions, the rank system will be expanded from 12 ranks across 4 categories to 40 ranks across 8 categories. We want the community as a whole – from the community newbies to our community leaders – to be included and rewarded.
How do I move up the ranks?
The short answer is by helping and inspiring other members of the community. Do what you would normally do – share, connect, and appreciate others – and the rank ups will follow. Naturally, we can’t share the secret sauce, but we can offer some guiding principles:
What about the Community Ambassadors? Is that a rank?
In short, “Community Ambassador” is a designation as part of an official recognition program. It’s not specifically tied to rank but those individuals with a higher rank are more likely to be considered.
Sephora Beauty Insider Community Ambassadors (or Sephora Community Ambassadors) are highly engaged Community members across all areas of Community (Forum, Gallery, Reviews, and Questions & Answers). These members regularly help other members by sharing their favorite products and beauty routines, posting honest reviews, and uploading looks or “shelfies.” To recognize them, we created the annual Sephora Beauty Insider Community Ambassador program and invited them to participate. All opinions expressed by the Community Ambassadors are theirs alone.
Community Ambassadors help curate the content that you see within the main feed on the Community Forum and they can be identified by their “Community Ambassador” badge.
Will my rank reset once the changes are made?
No! 😊 Your rank will not reset, and no one is starting over. All the contributions you’ve made since the 2017 relaunch of the Beauty Insider Community will contribute to your new rank.
We hope this helps to answer any questions you have had about the Beauty Insider Community rank system. Stay tuned for when the changes are planned to go into effect! 🤩💖🙏🏻✨🦙
Newcomer 3 here!! 🥰🥰❤️
Flattered to be a “fresh face” at nearly 50; must be all the fab skincare!
Glad to see the learnings from the revamp used to inform this roll out. It’s hard to believe it’s been 5-years since the community revamp - wow has that gone by quickly or what?!
@CheerMomma Ha, must be!!! Oh gosh it really has been! Whoa!
@CheerMomma It does seem like 5 years flew by didn’t it?! Congrats on the new rank!
Fresh Face is a great place to be, @CheerMomma - congratulations!!!🎉
NEW HERE, window Shopper
Very exciting information 🙌
Well, that's nice. 🙂
I'm a Newcomer (also a former employee), I am just here to help and give [wanted] advice! Hi everyone! 👋
That’s nice of you
Newcomer III
Each one of these updates I ended up further down and it demotivated me.
@Weetart , I wonder/posit if that has to do with reviews. I know on certain versions (app vs site vs mobile), you can still see your oldest reviews, but sometimes when a product gets discontinued or revamped, your review disappears🤷🏽♀️. I think @Mcakes had this situation, but I don't think it's enough to change the ranking? Just throwing a theory out.
@danielledanielle No worries! It was an error in the email notification and I didn’t realize the system was implemented yet.
Thanks for being so nice in considering my voiced concern. I am actually really chill, not salty or disappointed. Um. How do I put this. My day to day is in a very formal environment and am blunt. Full of quips. That sort of thing. In addition I had to write my reply 5 or so times before it actually posted, like this one, and I lose my umph each time. Tone no longer matters when you are racing to post.
@danielledanielle Yes, that’s a good point about discontinued products! Hopefully it wouldn’t affect things too much.
@Weetart I heard our ranking will not be demoted and will stay the same.
Hey @SportyGirly125 ! Long time 😀
Well, mine just did. It's fine. I know I haven't participated in a while. In ranking systems typically, you are nicer to those with higher levels. If someone was getting an A, which alphanumerically, is close to an A+, don't adjust the curve and give them a B-. Even an A- is just rude. It happens often in many systems. I see it all the time at work, so it sticks out to me.
Speaking of programming and design. To the producers at large! Can the mobile interface for BiC please be fixed? I can't post anything or reply without encountering at least one must-fix!
@Weetart Aw, well you’re definitely one of the OGs to me!
Hi @Weetart I was having a terrible time for a while on the app, had to delete it altogether, and couldn’t post any pics for a long time on I-devices. Still can’t post in gallery, but at least posts, pics and reviews are working for me now. I agree it’s frustrating! Also, hopefully any demotion was maybe temporary. I remember it glitching like that right around rank-ups sometimes! Anyway, nice to “see” you here!