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What would you like to be able to do with the Sephora iPhone App?

 

Re: What would you like to be able to do with the Sephora iPhone App?

I so agree with Beauty Talk!!! 

Re: What would you like to be able to do with the Sephora iPhone App?

Are you guys working on an Andoid app??  Smiley Very Happy

Re: What would you like to be able to do with the Sephora iPhone App?

@Connieconcon - At this time, we do not have plans for an Android App, but we hope it will happen soon!!

Re: What would you like to be able to do with the Sephora iPhone App?

It would be great to be able to access product questions and answers from the app. You could replace the description tab with Q & A, and move the description above the reviews (which is where I would prefer it to be anyway).

Re: What would you like to be able to do with the Sephora iPhone App?

It would be cool if the pantone color iq system would work on the app!

Re: What would you like to be able to do with the Sephora iPhone App?

I second onomotopoeia9's idea!!

Re: What would you like to be able to do with the Sephora iPhone App?

Most definitely access to BeautyTalk. Currently I have to open the internet, go to sephora's website and then turn it into the full website view in able to get to BT- and the view is frankly not iPhone friendly at all.

Re: What would you like to be able to do with the Sephora iPhone App?

Yes, I agree- but fix the ipad app first!

 

Actually, both apps should have built in access to the camera so that you can swatch, photograph, and upload to BT with minimal problems!

Re: What would you like to be able to do with the Sephora iPhone App?

Now you can see what you've bought by date, but I'D LOVE an area that is purely reflecting my collection by category (lipsticks etc). If you put in a barcode scanner, you could have the option to "add it to my cart" or "or add it to my collection" and anything bought at Sephora would be added to your collection by default. I just bought the "Beauty Manager" iPhone app but such a thing built into our Sephora app would be SOOO much better. Thanks for listening.

Re: What would you like to be able to do with the Sephora iPhone App?

Definitely beautytalk! I'd love to see the Sephora community on my iPhone. I haven't had the best experience with the iPhone app, so hopefully some good changes are coming! Smiley Happy

Re: What would you like to be able to do with the Sephora iPhone App?

Really wish the app notified the staff of your BI, VIB or Rouge status as you walk in. I know this is possible via geolocating, because I always get a popup from the Sephora app as soon as I pull into the mall parking lot. There has to be a way to transmit this in the other direction. 

 

I'm so sick of wandering around the store, pretending to look extra confused so that a staff member will stop and offer to help me. 

Re: What would you like to be able to do with the Sephora iPhone App?

While I like the idea, I think it would just be nice if everyone was treated fairly and nicely when walking into the store. It shouldn't matter what your status are and how much you spent, just that you're walking through the door into their store. 

 

But that's not so much an app problem, more of a staff customer service problem. 

Re: What would you like to be able to do with the Sephora iPhone App?

True but maybe they could KYA a little harder and offer you some free samples and a mini bottle of water when you walk in like they do at Neiman's.

Re: What would you like to be able to do with the Sephora iPhone App?

I would actually love an APP for BLACKBERRY please!

Re: What would you like to be able to do with the Sephora iPhone App?

BeautyTalk would be great! I didn't even know it existed until last week and now I'm a little addicted.

 

Plus, I can't login on my phone sooo an app would be great.

Re: What would you like to be able to do with the Sephora iPhone App?

Have one for Android users!!!

 

As of September 2013, 56% of ALL smartphones in the US, are Android. I don't understand how a company as large and successful as Sephora only supports Apple devices. I would appreciate and android app! We like Sephora too Smiley Happy

Re: What would you like to be able to do with the Sephora iPhone App?

Android support is a must. I would love to scan products' bar codes while in stores to pull up the product information. Heck, can we get and  color system to find color dupes (beside skin tones)? 

Re: What would you like to be able to do with the Sephora iPhone App?

I have a windows phone.  <crickets>

Re: What would you like to be able to do with the Sephora iPhone App?

Push notifications when an item you've hearted has gone on sale.

Re: What would you like to be able to do with the Sephora iPhone App?

Okay, so there is an "Android app", but it mostly takes the user to a web page. It still has less features as the IOS app. Can we get the item scanner? I use Android apps with bar code scanning capabilities all the time. 

Re: What would you like to be able to do with the Sephora iPhone App?

Beauty talk!

Re: What would you like to be able to do with the Sephora iPhone App?

I would love a Windows App. We never get any love from anyone Smiley Sad 

Re: What would you like to be able to do with the Sephora iPhone App?

I`d like an ANDROID version please. *and a good version,at that*

Re: What would you like to be able to do with the Sephora iPhone App?

I have an Android smartphone.

 

Here are the things I would love to see:

 

  1. BeautyTalk
  2. "check-ins" to Sephora & SiJCP stores for 5 or 10 points (similar to how Express allows customers to check in at the cash register for bonus points in its loyalty program, EXPRESS NEXT)
  3. product scanner
  4. push notifications for:
      - promotions
      - nearby store events/classes
      - items in bag or "loves" list that are almost OOS
      - items in bag or "loves" list that went on sale or changed in price
      - items in "loves" list that are back in stock

Re: What would you like to be able to do with the Sephora iPhone App?

I'd like to be able to see my 'loves'!!! Sometimes I 'love' something so I can check it out in store, but the app won't let me pull up my loves, so I have to write a separate list of items to check out.

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