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What new technology would you love to see in our stores? (Make-over videos playing in stores? Ratings & Reviews kiosk? Sephora.com on an iPad?)

 

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

What makeup would you recommend to bring when traveling via plane with only carry on luggage? Would need to be going from day to night makeup too.

Ratings and Reviews kiosk!

Ratings and Reviews kiosk!

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

I would be interested in seeing a skincare and makeup selector sort of like you have for fragrance.  This would help people to select skincare and makeup products based on skintype, and issues.  Also include something so people could figure out what their skin type is.  Some people don't know, and others it can change.  A lot of times i have questions when i go into the stores and stand around waiting for nearly an hour for someone to help me....and their advice isn't always the best...it is based on what they use, and their skin could be different than mine.   Having an automated selector available would help save customer's time & resources (from spending money on products that do not work). 

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

I would like to see how to seminars or classes. Like the right colors for you, are  you applying your makeup correctly ext.....

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

i think u should have a special kiosk for beatyinsiders!

make over videos playing in stores and on the web site !

make over videos playing in stores and on the web site !

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

a search kiosk. like a little cmp where you type in what you are looking for, and it gives you recommendations from different brands and price ranges.  and it also tells you where to find it!

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

I always spend hours and hours on Sephora's website. I often read reviews on future purchases. Not everyone has a smart phone so sometimes when I end up at the mall enexpectadley, I forgot the exact items that I wanted as I tend to rack up the wish list as usual. It would be nice to see some computer stations so that people can pull up their account and get exactly what they need.

online sephora credit card

online sephora credit card

ratings & reviews kiosk would be awesome!

ratings & reviews kiosk would be awesome!

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

I'd like to see a discount program for makeup professionals like the MAC Pro program.  We're free advertising for Sephora, and it would be nice to not have to pay retail for the products that we use for our jobs. 

Ratings and Reviews kiosk

Ratings and Reviews kiosk

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

The first thing I always do is check the price of the item I am scoping out in the store. If it is pricey I always root around to try to find something similar in a different brand for less. It is embaressing to ask the employees sometimes. I love how on the website you can arrange your search by " price low to high" , can you do that in the store somehow? Have a little computer/keypad set up where you type in the product you are looking for ( ie black mascara) and then you can arrange it by best sellers or price?

 

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

I would like a kiosk that you can search products...sometimes associates are too busy and this will help the customer find what they are looking for. You can have general categories: skin care/foundation/fragrance and then go into detail providing the customer a couple of products to look at.    

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

an application for iPhone and ITouch with Sephora expert makeup tips and tricks.

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Ratings and reviews

Ratings and reviews

a touch screen in the store of every product with reviews...

a touch screen in the store of every product with reviews you can scroll through

A Rating and review kiosk would be great to have use of i...

A Rating and review kiosk would be great to have use of in store.

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

I think small video screens by the products lines would be a good idea especially when new products come out.  I shop at Sephora alot (definitely an addict!) and I noticed people are sometimes confused at products that can be used in multiple ways, for example a color that can be used as a blush, lip color or highlighter.  I love make up but not everyone know to be creative and to try different techniques and uses, such as use an eyeshadow wet versus dry.  One more tip, slightly unrelated, samples are freely available online and if requested at the stores.  Suggest sales staff offer samples instead of waiting to be asked.  Many of my purchases are made based on samples I have tried and found I loved the product.

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

There should be a kiosk where customers can input there skin color (fair,light,dark) and eye color (blue,green,brown) and lip colors, eye colors, and blushes would pop up for what was inputted. Then you can go from there show how to blend colors how to do a Smokey eye with the colors that were suggested, how to mix two different lip colors to get that one special color just for them

Re: What new technology would you love to see in our stores?

Make-over videos playing in stores

make overs

make overs

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

i would love to have a device that is hand held and is under $100 is easy to use and can help get rid of acne scaring without harming the skin! Smiley Happy

Sephora for Android!

Sephora for Android!

Re: What new technology would you love to see in our stores? (Make-over videos playing in stores? Ra

reviews and ratings