Welcome to your new Beauty Insider Community!

[candacebt]

Hi guys! Welcome to our new home! No, you are not dreaming, we got a makeover. So, first things first: Everyone pull out your mobile phone, go to Sephora.com, and click on “Community” from the side navigation. Notice anything different? We’re mobile! We will also be integrated into the Sephora iOS and Android apps very shortly, so stay tuned.

Now that that’s out of the way, look around, check the place out. You will notice the black bar at the top that will help you navigate through the whole Beauty Insider Community. Let’s explore…

“Home” is the homepage of the Community and where you can see all of the ways you can get involved. If you ever get lost, just go home.

“Groups” is where you can find people and content that are relevant to your interests. You don’t have to be a member of a Group to see that content or to post in that Group, but by joining a group you can filter the conversations to only see content that you’re interested in. You can also be notified when someone posts a new conversation in a Group you’ve joined.

“Conversations” is where you can post just about anything beauty (or sometimes not) related. Ask questions, join in a thread, or just check out what’s happening in the Community.

“Gallery” is where you can post photos of your beauty looks and get inspiration from others.

In the top right of the navigation bar you will see a little bell. Those are your notifications. Click here to see who’s messaged you, replied to you, tagged you, or started a new conversation in a Group you’ve joined.

Next to that bell you’ll see a plus sign. By clicking on that you can join a group, start a conversation, or post a look to the gallery all from the same place.

Okay, now comes the fun part. Click on your username! This will bring you to your new Profile. The profile is your Sephora home base. It is a comprised of four tabs.

• The first tab is mostly public, with some private content where denoted. It serves as your introduction to the Community. It is where you can keep track of, and others can see your Community activity. Get in there and upload your avatar and cover photo. You can also write a little blurb introducing yourself and post links to your Instagram and YouTube accounts, if you’re into that.

The other 3 tabs are completely private, and only you will be able to see this information:

• The “Beauty Insider” tab is where you can keep track of all of your Beauty Insider Information.
• The “Lists” tab is where you can access the products you’ve loved on the site and also past purchases.
• The “Account” tab is where you can access all of your Sephora account information.

Got it? 😄

We know there’s a ton of new stuff here and we’re all in this together, so if you have questions, concerns or feedback, post them here: https://community.sephora.com/t5/Trending-Now/Beauty-Insider-Community-Feedback/m-p/2826082#M27931

If you’d like a little more information about how this all works, you can find it here: https://community.sephora.com/t5/Customer-Support/BEAUTY-INSIDER-COMMUNITY-FAQs/m-p/2825445#M49862

We’re so excited to have you all here!

UPDATE: We've changed the email notifications settings so that you don't get emailed for every post in a thread you've participated in. This should alleviate some of the inbox clogging! We've also changed default notifications so that you aren't notified about activity for every thread you participate in, just the ones you've subscribed to or the Groups you've joined. 

If you'd like to change your notifications, you can so by going to the "Notifications" tab and clicking on the gray gear shift in the bottom left corner to get to your Settings. 

[melissapurple22]

Thsnks☺️ This really helped me figure out the new layout. I think it may take a little time but in the end the change will be good.

[melissapurple22]

Thanks ☺️This really helped me figure out the new layout. I am sure it may take a little bit but I think it will be a good change in the end. 

[mermadelove]

@candacebt  I would LOVE LOVE LOVE if the community had it's own app! That would make mobile navigation more user friendly, I think. But then again, maybe we all need to just get used to it??? Hmmm........ ❤️

[lyravega]

Oh noes! It was not a dream?! Darn it! 😉

Thanks for the walkthrough, @candacebt ! It's sure helpful.

[mermadelove]

The MOBILE part is the part I am most excited about! Now I don't have to wait until I get home to post and check out what's happening!!! 🙂

[myxducky]

thanks for the walkthrough @candacebt! Can't wait for the android apps to roll out. But everything looks awesome on the new BIC already!

[StyleLynn]

Am I the only one feeling like I'm old trying to figure out how to navigate the revamp? Haha

Thank you for the helpful introduction to our new community 😊

[myxducky]

@StyleLynnThe new BIC reminds me of every time I get a new phone and have to experience the steep learning curve and always have moments I want to go back to my old one haha.

[heartsmyface]

We're all in the same boat.  We're a bunch of old timers stuck in our ways.  

I've been popping in every couple of hours and figuring out a bit at a time.  Otherwise it would be too much for me.  @StyleLynn

[lucyshnoosy]

No, I feel this way too!  It will just take some getting used to. 

[bem564]

Yes. I feel this way too! 

[Asche]

That is exactly how I feel. Everything is so different, it's a bit overwhelming. 

[JenBlush]

This was a surpirse opening this up today since I didn't know the official day. Not sure if anyone knew! lol This is gonna take a while to getting use to! My old avatar is was from an old computer, so i won't be able to use that one anymore! I guess now I have to look for another one! 

[snoflakefaerie]

@JenBlush You can still access your old pictures from BT. If you go to your settings (the little gear at the bottom left of your notifications), there are 2 little downward facing arrows that give you a drop down menu. Click "Avatars" and there will be another drop down menu that says from community, click the one that says from uploaded images and you should see your old BT images.

[greeneyedgirl107]

@candacebt Re-post due to issues: I'm confused about the "conversations" versus "groups."  If you have a specific questions, let's say about skincare, would you post it under "conversations" or in a certain "group?"  Are "conversations" more for specific questions/advice, whereas the various "groups" are for general chit-chat?

[ElleElleG]

@candacebt love your avi, you look amazing! 

[candacebt]

Oh hey, thanks! *blushing* 

[glossy]

🙀🙀🙀🙏🏼🙏🏼🙏🏼💕💕💕

[starletta8]

Thank you so much @candacebt for walking us through everything. We know you've been working so hard on your baby.... looking forward to exploring our new home!

[bem564]

Just got home from work. Checking out the new BIC. I feel like a fish out of water. Nervous and excited to navigate this. Hello all!

[veronika23]

@candacebt  I just wanted to say a BIG THANK YOU for having the hearts back to normal!!!! YAY!!!  I know it was a glitch in the old system but man was that a pain in the butt!  Now I can heart away and see red everywhere!!!! WOOOOOO HOOOOO!!!!