Services
From makeovers to personalized skincare consultations
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Hi guys! Welcome to our new home! No, you are not dreaming, we got a makeover. So, first things first: Everyone pull out your mobile phone, go to Sephora.com, and click on “Community” from the side navigation. Notice anything different? We’re mobile! We will also be integrated into the Sephora iOS and Android apps very shortly, so stay tuned.
Now that that’s out of the way, look around, check the place out. You will notice the black bar at the top that will help you navigate through the whole Beauty Insider Community. Let’s explore…
“Home” is the homepage of the Community and where you can see all of the ways you can get involved. If you ever get lost, just go home.
“Groups” is where you can find people and content that are relevant to your interests. You don’t have to be a member of a Group to see that content or to post in that Group, but by joining a group you can filter the conversations to only see content that you’re interested in. You can also be notified when someone posts a new conversation in a Group you’ve joined.
“Conversations” is where you can post just about anything beauty (or sometimes not) related. Ask questions, join in a thread, or just check out what’s happening in the Community.
“Gallery” is where you can post photos of your beauty looks and get inspiration from others.
In the top right of the navigation bar you will see a little bell. Those are your notifications. Click here to see who’s messaged you, replied to you, tagged you, or started a new conversation in a Group you’ve joined.
Next to that bell you’ll see a plus sign. By clicking on that you can join a group, start a conversation, or post a look to the gallery all from the same place.
Okay, now comes the fun part. Click on your username! This will bring you to your new Profile. The profile is your Sephora home base. It is a comprised of four tabs.
The other 3 tabs are completely private, and only you will be able to see this information:
Got it? 😄
We know there’s a ton of new stuff here and we’re all in this together, so if you have questions, concerns or feedback, post them here: https://community.sephora.com/t5/Trending-Now/Beauty-Insider-Community-Feedback/m-p/2826082#M27931
If you’d like a little more information about how this all works, you can find it here: https://community.sephora.com/t5/Customer-Support/BEAUTY-INSIDER-COMMUNITY-FAQs/m-p/2825445#M49862
We’re so excited to have you all here!
UPDATE: We've changed the email notifications settings so that you don't get emailed for every post in a thread you've participated in. This should alleviate some of the inbox clogging! We've also changed default notifications so that you aren't notified about activity for every thread you participate in, just the ones you've subscribed to or the Groups you've joined.
If you'd like to change your notifications, you can so by going to the "Notifications" tab and clicking on the gray gear shift in the bottom left corner to get to your Settings.
@candacebt is there a way to access/manage our picture folder. I need to do some cleaning, girl. Thanks...
What exactly do we have to do to get the 50 extra points? BTW this thread is so amazing and informative.
I believe you have to fill out every section of your Profile to get the 50 points.
@candacebt I would LOVE it if there was a way for us to bookmark our favorite posts from other BICers. Sometimes someone will mention various products that I want to try, but I don't have time to make a mental note or add the products to my "loves." Marking the posts would give me the opportunity to go back and reference them at a later date. Just some food for thought...
@greeneyedgirl107 You can already do this. Click on the grey dots at the bottom right corner of the post you want to keep and select Bookmark. You can find a list of all bookmarked posts/threads in your Settings.
@bonafide11 OMG! Thanks so much!!! I remember one thread I want to bookmark, but now I can't remember the other. Thanks for the help!
@candacebt Any more updates for us? You mentioned in July that we'd see some movement in the 'ranks' by the end of that month, and nothing has shifted yet.
Thanks, as always for the hard work, and I hope that the party was amazing for your team as well!
Hey @kaybeebaltz If you go to your profile and scroll down to the reviews section, right beside "Recent Reviews" there is a button that says "View all"
That said, this is only available on the desktop browser version, I can't find a way to show all your reviews on the app.
Lol, rave away! @starsandbucks
This is very good to know. I just set up my profile last night and I still need to figure out the sephora social media platform. So far, it seems very fun!
Ooo...I think replies are nesting properly under a post now? Hope that's not a fluke. Thank you mods!!