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Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

That sounds fun!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Thanks! I think it would be fun =)

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I do like the beauty box sample idea. most products I end up buying at sephora mostly has to do with me sampling the item first. I would also like the email problem to be fixed. I never received one VIB email.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

ooh maybe everyday at a certain time they release a limited number of REALLY nicely priced items.
ugh it seems like my 2 cents lead to begging and the site crashing.

Oh but but what I meant to say is I LOVE THE IDEA of knowing WHERE ALL of the rouge events are I would take a train into dc and visit a friend for a few days to do an event (mind you I live in fla) but I totally would!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

This is more of a BT reward SYESTEM but one point per heart?

although now that I'm saying this people would ruin the fun by begging for hearts but the idea is fun.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I second some kind of reward system for folks who put some so much time and attention into sharing -- enabling, and promoting (mostly) Sephora products -- on BT!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Have a feature where we can buy extra samples not available in the sample section for those of us who cannot get to a store. I don't mean crappy foil samples either - Deluxe samples of new stuff. Let us make our own sample bags for ROUGE. -

 

- EVENTS at ALL locations- not just a select few.

- Expedited  refunds - not everyone wants to wait 3 weeks for a refund when we return to the warehouse

 

- a little something extra in EVERY order besides a foil sample-

- I liked when Beauty Insiders had special offers not available

to anyone else. 1/2 price items that change every few days or something

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I also love the idea of special products, at special prices, for VIBs only.

 

Plus I would love more deluxe samples (instead of foils) and getting to make our own sample bags.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Better in-store service. I know there's no "way" for the staff to recognize you as a VIB when you walk in the store (though, the Sephora app always pings me as soon as I am at the mall -- gotta love geolocation-- so shouldn't it work in reverse to let the staff know I've arrived in the actual store?)

 

Part of why I HATE going into an actual Sephora when I need something specific (vs. just browsing) is I always have to wander around for like 10 or 15 minutes before anyone offers to help me. For how much I spend there every year, I really think I shouldn't have to try that hard to get some attention and help -- especially for the quick services and demos. Offer of a free demo every visit would be a great VIB - Rouge benefit. 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I would really like to be able to "stack" two promos together.  Like say a deluxe sample required a $25 purchase and I made a $50, it would be nice to be able to add on another "$25 required" promo with that order.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think that's a great idea.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

This is the best idea!  Maybe VIBs could stack two codes and Rouges could stack three codes or something like that -- now that would be a perk!!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Definitely agree! This would be amazing. Even if it was only a VIB or Rouge perk.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

This!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I totally agree..I would like to stack 2 promo codes together. Like free shipping and free deluxe sampler code.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

First, I would LOVE to receive the VIB emails that other VIBs seem to get.. I received the: Congratulations" one but not any others as it seems everyone got the BeautyFall one.

I feel like I'm still only a regular BI even though I made a large effort to become a VIB. I don't get VIB email, still need to have $50 for free shipping, get same birthday gift as BI, don't get any additional perks such as a Christmas gift, etc.

 

    I too find myself shopping other places as the have more liberal shipping & rewards programs not to mention GWP.

 

Second, I like the idea of $10 for every $100 spent.

 

Third, free shipping at $25for VIBs. It usually isn't a problem for me to have a $50 order but every once in a while the only item I want is $38 or so.

 

Fourth: I like the idea of a $25 gift card for our birthday along with the VIB sale & holiday gift card.

 

Fifth: Maybe increase the % off when you become a VIB to 20% from 10%.

 

Sixth: be able to use more than 1 code, deluxe size samples & nicer point perks. I have some allergies. I need to be able to use some things more than once to see how I'm going to react. I have over 800 points but none of the point perks are calling my name. Most seem very small and don't appear large enough to help determine allergies.

 

Seventh: Allow VIBs & Rouge members to be part of the F&F sale & send them codes in an email. Maybe add a Christmas in July sale for VIBs & Rouge only.

 

I would love to be able to attend some in-store VIB events but I guess they don't have them in my "local" Sephora. Just because my Sephora is 2.5hours away & is not NYC, or Southern California doesn't mean I don't care about beauty, skin care or fashion. There truly are women outside of those & other large metropolitan areas that spend a lot of money on makeup, skin care, hair care & fashion, etc.

 

I will admit I love having a dedicated phone number for VIB & Rouge. the CS was super great when I called the VIB line about a damaged order. I would like for this to continue.

 

I wish I could say I shop exclusively at Sephora but I find myself shopping other places as they have more liberal shipping & rewards programs not to mention GWP. I know Sephora can't carry every brand but there are some brands I use that Sephora doesn't carry. so need to get them else where.

 

Thanks for opening this thread & listening to our responses.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I like the lower free shipping amount for VIBs idea. Since Rouges get free shipping on everything, maybe us VIBs could get free shipping automatically at $25?

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'd like to add...

- Advance notice on new products

- Advance purchase for VIB/VIB Rouge

- Advance purchase on LE items or must haves for VIB/VIB Rouge

- Special preview of new collections for VIB/VIB Rouge (either by e-mail or in-store event)  MAC has special events by invite only when they launch a unique collection.  You get the chance to see it and but it before others.

- Seasonal contest at local store for gift cards/gift baskets

- Sephora tote in store with min. purchase (not just at store openings)

- Special charm bracelet for VIB Rouge members

 

Smiley Happy

 

 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

A charm bracelet could be a cute idea, they could give a new charm each year you (re)qualify for Rouge, encourage people to keep collecting Smiley Tongue

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Mods, Are you reading this?!?! 

Veronika I love the charm bracelet idea! And a new charm every year you requalify... GENIUS! I don't know if I'd wear it, maybe display it on my vanity, or use it as a purse charm, but I do love this idea! 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I remember MAC employees having a really nice charm bracelet one year... It was a dark gunmetal color with cute little black charms.  Of course you had to work there to get one but it was super cute! 

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