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Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Not to be redundant, or even "redundant" ... I think you are inferring the wrong thing.  Perhaps people noted that your idea had been mentioned before not as an insult or slight, but rather to note that it's an idea that several people have had, ie: it's popular.  This thread has been around for a while and no one likely has time or inclination to read through the whole thing.  So take the comment at face value, don't read into it or be defensive, and realize that it was just probably thrown out as 'hey, it's a popular idea!'

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

soooo.. what is your suggestion to see from the program since you posted under it?? The only thing I am reading is someone shot down your ideas... but have yet to actually see an idea from  you for Sephora to improve its program. Please try to stay on topic instead of just coming on to complain. 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

IMO, the "only one promo code per order" shouldn't apply if one of those is from the VIB welcome packet. I think one of the codes should be permitted to be used along with online promos for deluxe samples. I honestly don't think Sephora is giving anything away, customers reaching VIB status have already spent a good chunk of their own money to get there, and it would be a nice perk to get the 10% discount or free shipping along with an extra goodie.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

In case nobody has suggested it: TESTERS in all stores, even JCP ones, for most products stocked at most stores or online. I hate not being able to test items not sold at the local JCP Sephora. It's not necessary that the item actually be stocked at that store, but give me the option to swatch it and try it. If I could try everything that interested me, I'm sure I would BUY MORE and RETURN LESS.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

for our point / perk selections, it would be nice if we coud save them up ,instead of just picking samples smaller than we are currently offered and be able to redeme them for money off on a purchase. Start at , say, 1500 points = $10 off  of a purchase, 2500 pts = $20 off of a purchase, 3500 pts.= $30 off a purchase.

 

Doing something with a structured system like that. Im currenty a VIP ROUGE  for this year, qualified for VIB ROUGE next year and close to being one for 2016 and I just got the nars iluminator promo and it is smaler than anything I have yet to see, it is only 0.07 oz. For people who do spend more here, the items would be nice if they were bigger than a 1 time use or let rouges get a different scale, similiar to the one above for trading in points.

for example, a rouge would get the following : 1000 pts.= $10 off a purchase, 2000 pts.= $20 off, 3000 = $30 off

Something sort of a system like this ( leaves alot of room to structure and set the way Sephora would want it )

 

I have alot of ideas, but right now this one seems the most logical to me.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I do love the point for coupon idea! I know another competitor store that does that, and I do utilize that like silly! Smiley Happy Love it!

 

Great idea, Sultry!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

That idea has been mentioned a bunch of times before.  I know I personally have brought it up plenty of times. 1000 points for 10$ off isn't a lot.  Think about it. You spent 1000$ to get those points.  The 500 point perks are usually valued at around 30$.  It should be more like 500 points for 50$ off.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Agree.  The rewards should be in line with what other retailers offer.  Both Gap and Pier 1 give you $10 in rewards for every $200 spent (using their card, of course).  Essentially, a 5% discount, which I think seems fair enough.   

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I like this valuation better. Smiley Happy

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

And that's ok it's been mentioned. There are 590 replies to this thread, I'm sure a lot more has been mentioned more than once. Sometimes, I too, get so excited with an idea I come to respond and don't read the other replies ahead of time. This thread was also started on 2011. It's ok to occasionally repeat an idea; perhaps the more Sephora hears it, the more they'd be likely to implement it or throw it around the board room?

 

I mean, sure the structure Sultry came up with, may not be what others view as accurate, or Sephora, but it was a great idea nonetheless, whether Sultry first stated it or other people. Great minds do think alike. Smiley Happy

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think veronika23 was just fleshing out the example that Sultry gave, not disagreeing or discrediting in.  I actually thought both comments were really helpful in the sense that Sultry reiterated a popular suggestion (thus alerting the mods that there is still a lot of interest in that idea) and veronika23 stepped in to clarify that it was a great and popular suggestion, but that we shouldn't feel bad asking for more bang for our bucks.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Same thing I was stating! Smiley Happy I would love an incentive like that instead of samples.

 

I never was disagreeing or discrediting in anyone's statement either. Smiley Very Happy

 

Gimme coupons for my moneys Sephora. Hopefully the persons who mentioned the idea, and everyone agreeing will get their wish fulfilled soon. Smiley Very Happy

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Oh, ok!  Sorry then, I didn't mean to seem defensive, I just picked up on some tension and was hoping to minimize it.  Looks like I may have accidentally created some - my bad!  

 

And heck yes, coupons!  That's where the attention should really be! *hastily tries to distract from putting foot in mouth* Coupons, I say! 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Tension Smension...

 

The only thing I'm thinking about is, it's Wednesday night and Friday will be here soon! Woop woop!

 

PS-Still digging that profile pic! Smiley Very Happy

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

LOL thank you!  Ahhh Friday evening will be so nice!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Eesh, emmaclaire, you're nothing but sweet!  No drama llama for you...

 

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Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

LOL that kind of looks like me in real life hahahaha

 

Minus the ear hair Smiley Wink

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I agree with this. It'd be nice to be able to use my points like this, seeing as how I rarely like the point perks.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

One of my biggest frustrations with Sephora is that there are never any true GWPs.  You have to redeem points, which are based on money spent of course, so we're ultimately buying the "gift" anyway.  If it's feasible for all of your competitors to do it, why can't you?  The majority of my business that you lose is because someone else has a better deal -  a much, much better deal.  Also, the selection of point perks you do offer is lacking at best.  The choices are minimal, the supply is insufficient when there is a good perk, and I have even received old/outdated products when I have redeemed points.  I know you can do much better if you tried.

RE: Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

There are gifts with purchase all the time. You can go search for coupon codes and there's a free gift with purchase over $35 is usually the minimum online. I typically only buy on Sephora.com and pick my favorite code to use.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I agree with this SO much. Sephora you're losing out by not having GWPs similar to department stores

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