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Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I definitely agree on large samples with purchases for VIBs. I've purchased from Bobbi Brown online several times recently. They had promotions of buy ANYTHING and get free shipping and a deluxe sample including a small lip gloss, mascara, and face cream--like actual jar size/travel size, not just a packet.  I'd like to buy through Sephora to contribute to my VIB level, but all I get through Sephora are tiny little single pack samples.  I understand this is a business and you can't give away larger samples all the time to everyone who wants them, but travel size samples to VIBs with purchase seems reasonable to me.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I would love to see Sephora.com come out with a sample box for a price of around $30/mth as a recurring charge. Give us personalized large sample sizes. NO ONE beats Sephora's brand list or your customer service.

 

 

Lower shipping requirement. $50 for BIs, $25 for VIBs and of course, free for Rouge.

 

 

More promo codes. 1 for BIs, 2 for VIBs, 3 for Rouge.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Surprise gifts would be nice. I know you did the VIB clutch a little while back, something similar to that, but just added randomly to your order/purchase. It could be a one or two times a year thing. Just toss in a small gift, no codes, no needing to ask. Nothing says appreciation like a gift you don't have to ask for. I am not expecting anything crazy, but I bet it wouldn't destroy the company to part with a few deluxe samples.

 

Have a "Build-your-own" favorites box for the different tiers of the BI program, with each successive tier getting more/higher end options. Say the standard BI box would have 5 items for them to choose from a list (one item for category A, one from category B, etc...). VIB would have 6, either getting to pick 2 of one category or gaining an additional category altogether. Likewise with the Rouge, but 7, you get the idea.

 

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Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'm not sure if this was suggested already as I'm not reading 480 posts just to find out Smiley Happy

 

How about offering more deluxe samples to VIB and Rouge members?  

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

There are simple things that could be done.

 

1. A t-shirt. A cute v neck (or crew neck but they make me feel like I'm suffocating so..yeah) shirt for VIB and VIB rogues. VIB T-shirts could be black with white writing on the front or back, Rogue t-shirts could be red with white writing. 

 

2. Makeup bags. Having random cute little makeup bags (empty) in black (VIB) or red (VIB R) would be great. 

 

3. Student discount. Jo-Ann fabrics has a card they send out that you just fill out your information for and show to the cashier along with your student ID card for a 10% off discount. Something like this would be great for beauties in school.

 

4. Lanyard. Simple, but hey, a lot of people need 'em and they're cheap to make.

 

5. Comfy sweat pants. I feel like if Sephora just had a simple little clothing thing going on on the side it would be great. But I know a lot of beauties like to lounge around in comfy sweats, so why not? Maybe not for free, but at a discounted rate or something.

 

6. Recycling program. MAC has back to MAC, so maybe Sephora could so something similar? If you bring in a completely used palette, primer bottle, foundation bottle, what ever and get a discount (10% maybe?) off of an item. Or even if you bring in multiple items offer a large discount or getting an item up to a certain value for free? 

 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Makeup bags!! Great idea!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Discount code AND promo code- or at least stack 2 for Rouge codes. Make the 500 point perks worth us spending the $500.00 we spent. Let us trade in 1000 points for 50.00 worth of merchandise one or 2 times per calendar year. Special events consistent in ALL stores. My nearest one is 2 hours away and there is never anything going on there, so I have no reason to drive that far to get what everyone else had. I cannot drive 8 hours to a Rouge, but I would drive for 2- and have enough inventory at these events.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I agree with the trading in of points. If I spent $1000, trading in all those points for at least $50 shouldn't be so bad. 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I would love it if it was possible for us to get samples. I have sensitive skin that breaks out easily, and I hate having to do so many returns- I feel bad to put the SA through that every time. 

 

So maybe provide more deluxe samples for points or allow us to select our own products to sample- rather than just choosing from 9 random ones?

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

@trulykelsie - In store you can ask a Cast Member to make a sample of any product you want. Just be sure to ask while you're shopping, not at checkout.