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Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

^all of this.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Great suggestion! Smiley Wink

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Thanks! Honestly it's not asking for much. I went and purchased at Ulta for the first time $40 and I got like a bag full of 5 deluxe samples. I was kind of shocked. I might try to buy more of my stuff over there if I can. They seem to be more generous for sure.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I would love to see better samples given to VIBs meaning DELUXE sized samples. Yesterday's event has left many of us EXTREMELY unsatisfied. We got the same little packet samples that just about anyone can get when shopping at Sephora any other day. As a loyal customer who spends alot of money at the store I would love to know that if I am willing to spend over $350 and continually shop at Sephora versus going to another makeup stores to get the same exact product that there's a perk Sephora is offering that others aren't. Deluxe samples at events like yesterday's and throwing in a deluxe sample every 5th or 10th time we shop at the store or online would be a really nice touch that would make us feel that much more appreicated as shoppers. 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'd love to see another eye shadow palette for the 500 pt gift (such as the toofaced palette in 2011).  It seems like a lot of times the 500 pt perk is not worth that much, and the good ones, like the NARS perk from late last year and the occasional OH skin care set, go really fast. Occasionally, the 500 pt perk seems just as good as the birthday gift (and sometimes the birthday gift seems WAY better than the 500 pt perk).  If I spent $500, I'd like to be able to exchange the points for something that feels more substantial than say...that teeny tiny looking kit from Benefit that's online right now.

 

Also, I was asked if I wanted to cash in my points for a 1000 pt perk a few months ago, and since it was only 20% off, I declined.  I don't see a point in spending 1k points for a discount that historically I've been able to get for free at other times during the year.  It would be awesome if for 1000 points, I could choose from a selection of full size products (like in the skin care challege from 2010)!

 

I also would love if VIBs could use two promo codes instead of one

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

 I would love to see free shipping for VIBs and the ability to use more than one promo code. That's not asking too much but would definitely make a difference!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

 

 

For VIBS:

 

Shipping should be free on any order. I'm already resorting to the competition for my $30+ orders since I can get free shipping. This would probably also lure more customers.

 

VIBS should be able to use more than 1 promo code so long as we follow the requirements. Even allowing the use of 2 promo codes max. would be a huge improvement. If we have to spend $25 to get a deluxe sample then we will, If we are spending an extra $25, let us get another sample. Samples are already used on an "while supplies last" basis anyway. Once again, your competition will let me use 6 promo codes at one time if my heart desires, so long as I meet the requirements of each. And, once again I don't have to be a VIB or spend a certain amount with them annually to qualify.

 

1X a month, VIB's should be allowed to choose 1 of the 100 pt. perks without having to spend any BI points. You could require we make a purchase of $25 minimum. Now I can get the deluxe sample plus a 100 pt. perk. I'm enticed to come and make a purchase or place an order. We're both winning here.

 

Please, by all means do not insult us with a bag of 6-8 foil samples when your competition is ready to hand us a nice makeup bag with 6-8 deluxe sized samples, on top of the numerous fragrance and foil samples. Ads travel fast on the internet Sephora, and you're not looking to good right now.

 

 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I would love to see 20% off discounf vs. 15%!!! more of cash back per points spent!!! (something similar to Ulta's). Better perks, free shipping for VIB's. Better samples!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Out of curiosity, has anyone seen their suggestion used yet? 

 

I agree with everyone who suggested 2 promo codes per order for VIBs.  I think that VIBs would appreciate feeling like we get something extra that not everyone else gets.  

 

Also, what about something like Ulta's 21 days of beauty event? Those are usually great deals on popular products.  

 

I think that 2 of the main problems with the current program that sephora should work on are: 

1) Other beauty retailers tend to have more appealing offers (substantial gift with purchase kits, more sales/discounts, multiple promo codes per order, etc.) 

2) They rarely make VIBs feel any more special than BIs...so what is the incentive to spend our money here rather than other retailers? 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think the 250 pt perk was a suggestion from a while ago that Sephora just recently added. 

 

I agree. I spend a lot of money at sephora, when I could easily go to a Department store that includes full sized products for gifts with purchase. & the VIB event today was such a let down. 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I agree with you the samples we get should either be deluxe or full size for VIBs. I spend a lot of money I would like it to actually be worth it because I could get my stuff at other stores. The gift bags at other stores have full sized products and have a lower minimum purchase.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Better 500 dollar perks considering the past ones values have had products that you can purchase for 30 dollars I did not spend 500-1000 dollars to get a "perk" that worth less than that

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Free shipping.  At DSW, I know not make up, they have free next day shipping once you reach their version of VIP status.  Points should be able to be converted to gift certificates (also a DSW thing). Increase percent off on discounts say 20%???  More options for 250 and 500 redemption items.  I keep banking mine because the same item is offered for so long before something new comes out.  Different bday gift options.  Order online to pick up in store.  More 45 minute consultations available.  Perhaps be able to use banked points to redeem for consultation. 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I could not agree more with several others regarding giving more than a VIB membership status to those who spend $1000 or more per year.  They also need to be called something in addition to just being called a VIB.  They should be able to use more than one promo code, get an even better birthday gift and also get an even larger discount when Sephora runs their discount events. 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think the 2 Promo code spots for VIB's or free shipping on orders of say ''$25'' would be great. Just something that is given to us instead of to everyone, because allmost everything I see is given to everyone, and I don't feel being a VIB is special.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

How about a printed tutorial card...say maybe every other month? I know you can find makeup how to's and tips in the tv section or youtube but how many of you can actually apply your makeup while watching your computer? (I tried and I kept on stopping, playing, pausing then rewinding back to a few seconds earlier...I looked really silly). Having printed how to cards is a nice BT freebie...(maybe a bronze smokey eye or cat eye with red lips,  bronzer application, nail arts or hairstyle! ).

 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Online discounts & better promo codes for Canadians!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I also think a VIB Birthday Gift would nice as well as other perks that BI insiders don't get, not just the same discount but on a different day. I also think getting noticiations about what point perks are coming what be a great idea as well. Many of us wait to place our order so we can get certain 100 or 500 point perks. I also love the idea of better perks being given, higher value perks. Remember the exclusive Kat Von D 500 perk palette or the Too Faced palette. I also love the idea of two promo code slots for VIBS. Spending $350.00 a year is no small feet. We could shop anywhere. Allow us to use coupons like Ulta. Create a better reward system. Like others have suggested, make a punch card, etc. 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

- VIB in-store pick-up

- VIB different birthday gift

- Free shipping for VIBs, no minimum purchase

- Multiple promo codes

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

The VIB birthday gift used to be sooo much better. A couple years ago I recieved a 20% off card AND a full sized Philosophy Purity. 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think the points program is almost negligible as a "bonus". Other places have way better programs. For example I get actual in store credit. For example, If I spend $50 I'll get a $10 giftcard. Or if I build up points I can redeem them for product, it approximately equals $100 free product for $500 spent. 

 

That basically equals 20% back. You cannot tell me Sephora's 100 point perks are worth $20, or the $500 point perk are worth $100. Now with my local drug stores selling highend brands (some Sephora has), I tend to go there to take advantage of their programs.

 

Even at department stores, the bonus gifts from the beauty counters are way better that what I get at Sephora. For spending $50 (min. was $35) on Lancome I get a gift the a makeup bag, lipstick (full size) , mini eyeshadow quad, anti-aging cream and visionaire corrector. The exact same size of the vissionaire corrector was available as a 100 point perk at Sephora. 

 

While I do like Sephora, the beauty insider program is definitely NOT a motivator to shop there.

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