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Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

YES, YES, I agree with increasing the amount of points per $ spent when you're a VIB! I also do not live close to a Sephora Store, so I have to "plan" in advance, with my shopping list (that I cannot get, a whole other issue) prior to visiting the store. Most of my purchases have been online, and shipping is expensive, so sometimes I do not order because I wasn't going to order $50 or more. To return items via mail takes forever.

 

I agree with changing the point rewards more frequently, and making them better as well. I LOVE to stock up my points, and used 500 for a small set for my mother to try. Needless to say, allergy set in with a product, and 500 pts down the drain. I would love to see more of a larger selection, as well as, larger sizes, and a middle ground point reward....200 or 250.

 

I think as VIB status, there shoud be more "benefits".....Whether it's a 20-25% off quarterly, or 10-15% off purchases of x amount of dollars on a consistent basis, or even in store event (which I'm not totally familiar with since I'm new) where if you had a CMA and made a $50 purchase, add in a deluxe size sample or 2. It would increase your business, as well as making VIB's feel appreciated for the $ we spend, and just a little more special :-)

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'd just like to see more consistency with electronic communications--emails, access to the VIB board, etc.  I can't get to the VIB board though I made VIB several weeks back and if I don't receive emails then I won't know about any VIB offers.  I'll be dead in the water.

 

Other nice thoughts:

1.  Not treating BIs or VIBs who have to order online like red headed stepchildren.  C'mon--give us the same perks as other BIs or VIBs already!!!

2.  Let us use more than 1 promo code.  I personally think everyone should be able to use 1 code for a $25 dollar order and 2 codes for a $50.  VIBs should get 1 extra code just for being a VIB.  This would allow us to use VIB free ship codes on small orders, for example, and still use a code to get a deluxe sample if we ordered over $25.

3.  Give us access to more samples when buying online--someway, somehow.  Just figure it out and do it!

 

I do feel a bit out in the cold since I had to move away from a Sephora store.  Now that I have to purchase online (or drive 1 1/2 hours or so away just to shop) I really miss the ability to just go into the store, browse, get a sample made up just for me, etc.  Think of all your customers who are relegated to online shopping.  Think of what we might like and what will keep us coming back.  I'm sure you can come up with something.  Smiley Happy

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I would just like to say, to the post by whigrose, behind my own, she has some wonderful ideas! She has been on both sides of the fence, whereas, I'm primarily an online orderer since my nearest store is an hour and a half away too!  The choices of samples, add some deluxe in there to choose from, using more than 1 online code. It's totally do-able, and those that live far, will be much happier when that box arrives at the door!

 

I want to be that eager, filled with anticipation when I know my order is arriving, because, as VIB, I know I was taken care of! It's important to know that the $ signs are just not that! It's the BENEFITS that come with spending all the $ we do! I feel as though I'm out in the cold as well!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Free shipping for VIBs... <3

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'll have to admit there are times where I like sephora's birthday perks, like this year's birthday gift (fresh sugar lip treatment) and the one 2 years ago with the mini make up set (eyeliner, eye shadow & mascara) was nice as I get to try them out, although I would also love to see better birthday perks such as a gift card and better 100 pts and 500 pts rewards instead of mini samples. Most of the time I see rewards that aren't as appealing and would have to wait until next month. I mainly shop at sephora for my makeup and would like to see more of their special perks leaning towards this department as I feel sephora is moving their rewards and perks towards their skincare/cleansing products which doesn't really appeal to me as I purchase these products elsewhere. I would also like to see more occasional discounts for BIs and VIBs.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I love to see someone win their shopping/wish list for their birthday. Wow, wouldn’t that be amazing!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Exclusive products, samples, and sales. Maybe 25-50% off coupon for your birthda.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Yup I would like to see better and full size birthday gift set

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Better 500 point gift. Also 1000 point gifts that include a small size of perfume or skin care item.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

im a VIB. i would like for all of us VIBSthe following..
1.  to get more samples with every order of ours.. 
2.  to get double points evrery 6  months or so..
3.  certain percentage off on all products and purchases.
4.  bigger better bday gift..
5.  free shipping on orders over $25 without the use of a code.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Hi!

August is VIB month!  There are so many fun things going on for VIB's.  Check out your Sephora store for your VIB benefits this month.  Gifts, Double Points, Services and there is also free shipping available later on in the month for Sephora.com.  I love being a Very Important Beauty!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'm loving the idea of VIB month -- I hope it's an annual thing! Other things I'd like to see:

 

-rewards somewhere between 100 and 500 points...maybe 250 or something?

-fragrances offered as a reward!

 

For VIBs:

-I liked someone's suggestion of us getting a bigger and better birthday gift....perhaps a coupon or gift card? The gifts are cute, but I think Sephora could benefit more from a coupon/card --- the gift costs Sephora X, but letting us use a gift card or a FABULOUS discount would probably *earn* Sephora XXXX. It would be a win-win.  Smiley Wink

-automatic free shipping w/ a minimum $25 or $35 purchase, please, no coupon code!!

-the opportunity to earn points faster (either all the time or a few times a year or on certain products)

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think just having other ways to earn points would be cool, like for being active in the sites community?  Maybe could work.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

A couple of ideas come to mind......... The 500 Point Perks: larger size products, a must, and possibly with a choice of the products to put into your 500 point perk. I know I was a little disappointed with the latest PTR 500 Point Perk, having a total of 3 products totalling under 3oz. I actually received a free 3 piece PTR gift free with 25.00 purchase that was more impressive recently.

BI or VIB, should receive "special offers " when it's Birthday, there should be a GREAT GIFT! Whether it's a $ 25.00 or $ 50.00 Gift Card, or 25% off an entire purchase during the birthday month, would be EXCELLENT!
I look at it in terms of appreciation and feeling appreciated.

I can attest to definitely not feeling appreciated by Sephora.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think VIBs should be able to use more than 1 coupon code. There have been many times where I have wanted to use more than one code, and for some reason VIBs can't Smiley Sad

For me, I feel that VIBs spend a TON of money every year, so why not just give us more samples, because after all people are  more prone to buy something once they have tried it.

 

Also, in my opinion, the 500pt "perks" are terrible. For the longest time I NEVER redeemed my points, because the gifts were so ridiculous. I mean when you really think about it, we have to spend $500 to redeem a gift....I don't think that me spending $500 is worth "deluxe samples". It would be REALLY nice if we could get like a 30% coupon, or even a full sized product.

 

Also, I agree with most of the other posters, if you wish to give everyone bday gifts, why not give us a 25%-30% off coupon for our bday month? It would not only benefit us, but benefit Sephora as well Smiley Very Happy

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

You go girl!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think it would be cool if we could use out points like dollars that way  we can choose to save them for the more expensive items. To be honest I'm usually not overly impressed with the 500 point rewards. Also I would like to see more discounts/promos throughout the year offered just to VIB's.... after all we do spend a lot to keep VIB status Smiley Happy

And the last thing is the birthday gift... I do like the idea of getting a little something extra for my birthday, but I want to choose something I like! So you could do a free full size item up to a certain dollar amout. That way we VIB's get something we actualy want.

 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Hmm...how about

 

* FUll sized products as rewards

* Free shipping for VIB's or upgrade for over $50

* Sephora collaboration with some designers for items like keychains, hair brushes, mirrors,scented candles or classy bags as rewards for 500pts or with a minimum pruchase

* More frequent Sephora magazines with some tips and "make up how to/get the look" aside from product features

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

It would great if Sephora adopted a program like CVS, Target, and Whole Foods where you get a discount for bringing in your own shopping bag.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I have been really happy with VIB month. 

*The first week were free Full Customized Makeovers!

*The second week kicked off with the beautiful clutch filled with all sorts of luxury samples w/purchase!

*The third week was double Sephora points for VIB's!

*The final week is free shipping for all VIB's.!

 

I'm really impressed Sephora.  You asked VIB's what they wanted, they gave you a tough list and you came through!  I hope everyone's having a good VIB month!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

more lip samples!