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Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think it would be cool if we could use out points like dollars that way  we can choose to save them for the more expensive items. To be honest I'm usually not overly impressed with the 500 point rewards. Also I would like to see more discounts/promos throughout the year offered just to VIB's.... after all we do spend a lot to keep VIB status Smiley Happy

And the last thing is the birthday gift... I do like the idea of getting a little something extra for my birthday, but I want to choose something I like! So you could do a free full size item up to a certain dollar amout. That way we VIB's get something we actualy want.

 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

You go girl!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

A couple of ideas come to mind......... The 500 Point Perks: larger size products, a must, and possibly with a choice of the products to put into your 500 point perk. I know I was a little disappointed with the latest PTR 500 Point Perk, having a total of 3 products totalling under 3oz. I actually received a free 3 piece PTR gift free with 25.00 purchase that was more impressive recently.

BI or VIB, should receive "special offers " when it's Birthday, there should be a GREAT GIFT! Whether it's a $ 25.00 or $ 50.00 Gift Card, or 25% off an entire purchase during the birthday month, would be EXCELLENT!
I look at it in terms of appreciation and feeling appreciated.

I can attest to definitely not feeling appreciated by Sephora.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think just having other ways to earn points would be cool, like for being active in the sites community?  Maybe could work.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

im a VIB. i would like for all of us VIBSthe following..
1.  to get more samples with every order of ours.. 
2.  to get double points evrery 6  months or so..
3.  certain percentage off on all products and purchases.
4.  bigger better bday gift..
5.  free shipping on orders over $25 without the use of a code.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Hi!

August is VIB month!  There are so many fun things going on for VIB's.  Check out your Sephora store for your VIB benefits this month.  Gifts, Double Points, Services and there is also free shipping available later on in the month for Sephora.com.  I love being a Very Important Beauty!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'm loving the idea of VIB month -- I hope it's an annual thing! Other things I'd like to see:

 

-rewards somewhere between 100 and 500 points...maybe 250 or something?

-fragrances offered as a reward!

 

For VIBs:

-I liked someone's suggestion of us getting a bigger and better birthday gift....perhaps a coupon or gift card? The gifts are cute, but I think Sephora could benefit more from a coupon/card --- the gift costs Sephora X, but letting us use a gift card or a FABULOUS discount would probably *earn* Sephora XXXX. It would be a win-win.  Smiley Wink

-automatic free shipping w/ a minimum $25 or $35 purchase, please, no coupon code!!

-the opportunity to earn points faster (either all the time or a few times a year or on certain products)

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Better 500 point gift. Also 1000 point gifts that include a small size of perfume or skin care item.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Yup I would like to see better and full size birthday gift set

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Exclusive products, samples, and sales. Maybe 25-50% off coupon for your birthda.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I love to see someone win their shopping/wish list for their birthday. Wow, wouldn’t that be amazing!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'll have to admit there are times where I like sephora's birthday perks, like this year's birthday gift (fresh sugar lip treatment) and the one 2 years ago with the mini make up set (eyeliner, eye shadow & mascara) was nice as I get to try them out, although I would also love to see better birthday perks such as a gift card and better 100 pts and 500 pts rewards instead of mini samples. Most of the time I see rewards that aren't as appealing and would have to wait until next month. I mainly shop at sephora for my makeup and would like to see more of their special perks leaning towards this department as I feel sephora is moving their rewards and perks towards their skincare/cleansing products which doesn't really appeal to me as I purchase these products elsewhere. I would also like to see more occasional discounts for BIs and VIBs.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

First of all, since I recently moved AWAY from ANY Sephora stores, I would love it if VIB's could get free shipping on orders of $20 or more.  Shipping is a killer sometimes!

 

I think that they should do something along the same lines as Birchbox, but for the VIB's.  I would even be willing to "join" for a small monthly/yearly fee or use beauty points to receive something like this.  I love the idea of getting new items to try, and I usually end up buying some of the items that I've tried with Birchbox.  Just my opinion.

 

I also agree that better choices for our VIB points, and would love to see more full-sized products offered for the 500 point perks, along with adding a 250 point perk.  I have had over 500 points for a year and just haven't really found anything I wanted to spend that many points on.

 

I'm a big fan of increasing the points per dollar earned once you reach VIB status...that would be great!  Maybe offering VIB's a monthly coupon would be a great incentive!

 

Aloha!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'd just like to see more consistency with electronic communications--emails, access to the VIB board, etc.  I can't get to the VIB board though I made VIB several weeks back and if I don't receive emails then I won't know about any VIB offers.  I'll be dead in the water.

 

Other nice thoughts:

1.  Not treating BIs or VIBs who have to order online like red headed stepchildren.  C'mon--give us the same perks as other BIs or VIBs already!!!

2.  Let us use more than 1 promo code.  I personally think everyone should be able to use 1 code for a $25 dollar order and 2 codes for a $50.  VIBs should get 1 extra code just for being a VIB.  This would allow us to use VIB free ship codes on small orders, for example, and still use a code to get a deluxe sample if we ordered over $25.

3.  Give us access to more samples when buying online--someway, somehow.  Just figure it out and do it!

 

I do feel a bit out in the cold since I had to move away from a Sephora store.  Now that I have to purchase online (or drive 1 1/2 hours or so away just to shop) I really miss the ability to just go into the store, browse, get a sample made up just for me, etc.  Think of all your customers who are relegated to online shopping.  Think of what we might like and what will keep us coming back.  I'm sure you can come up with something.  Smiley Happy

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I would just like to say, to the post by whigrose, behind my own, she has some wonderful ideas! She has been on both sides of the fence, whereas, I'm primarily an online orderer since my nearest store is an hour and a half away too!  The choices of samples, add some deluxe in there to choose from, using more than 1 online code. It's totally do-able, and those that live far, will be much happier when that box arrives at the door!

 

I want to be that eager, filled with anticipation when I know my order is arriving, because, as VIB, I know I was taken care of! It's important to know that the $ signs are just not that! It's the BENEFITS that come with spending all the $ we do! I feel as though I'm out in the cold as well!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Free shipping for VIBs... <3

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

YES, YES, I agree with increasing the amount of points per $ spent when you're a VIB! I also do not live close to a Sephora Store, so I have to "plan" in advance, with my shopping list (that I cannot get, a whole other issue) prior to visiting the store. Most of my purchases have been online, and shipping is expensive, so sometimes I do not order because I wasn't going to order $50 or more. To return items via mail takes forever.

 

I agree with changing the point rewards more frequently, and making them better as well. I LOVE to stock up my points, and used 500 for a small set for my mother to try. Needless to say, allergy set in with a product, and 500 pts down the drain. I would love to see more of a larger selection, as well as, larger sizes, and a middle ground point reward....200 or 250.

 

I think as VIB status, there shoud be more "benefits".....Whether it's a 20-25% off quarterly, or 10-15% off purchases of x amount of dollars on a consistent basis, or even in store event (which I'm not totally familiar with since I'm new) where if you had a CMA and made a $50 purchase, add in a deluxe size sample or 2. It would increase your business, as well as making VIB's feel appreciated for the $ we spend, and just a little more special :-)

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see...

I'd like to suggest for VIB birthday celebrants to receive maybe a postcard or email for a discount for your entire birth month or 30 days from your birthday of let's say 20-25% off entire purchase along with the bday freebie. 

 

Maybe a BFF day...bring yourself and a friend for makeovers and receive complimentary samples of mini versions of something or a pre-release of a new product.

 

On Facebook there used to be deals for making purchases on Fridays. This would be nice to see in store. If there was just a random day chosen where customers would get a little extra something in their bag with purchase. Or with purchases of X amount or more.

 

I'd like to see larger 500pt bonus items as well and more tantalizing or varied 100 pt items they don't seem to make an often enough rotation.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see...

A 20-25% off coupon to redeem during your birthday month is a great idea.

 

I also agree with earlier posts that compare online shopping vs. shopping in a Sephora store. Why aren't shoppers entitled to 3 samples when they shop in store when they get this perk by shopping online? My shopping experience should be the same regardless of which venue I use to make a purchase. Not getting samples in the store is one of the main reasons why I shop online but it is a lot more convenient to go to the store; I live in Southern CA so I have a lot of stores in my area and don't have to wait for items to be shipped.

 

If there is an item in the store you like, you do have the option of asking one of the associates to make a sample of the item. They will place a small amount of the product in a plastic container for you. The good thing about this is that you get to try exactly what you want instead of waiting and hoping that Sephora offers it as a sample online. So here's an idea: When you shop online and collect 3 samples, why can't 2 of the samples be the prepackaged ones and the third sample could be whatever you request, just like in the store. This would be great for an item that could be deposited in a plastic container like skin care items, shampoos, tinted moisturizers, foundations, etc. That why you at least get to try one item that you really want.

 

Here's another idea: Wouldn't it be nice if Sephora partnered with its vendors and business partners to give VIB's discounts for those companies? For example, Sephora sells Dr. Murad and Bliss products. There are 2 Bliss spa's in Southern California and one Dr. Murad spa. I think it would be cool if VIB's could earn points to receive discounts on spa treatments at those facilities.

 

Also, Allure publishes a Best of Beauty Awards list every year and the list is featured on Sephora's website after the winners are announced. How about giving VIB's a 20% discount for those of us that purchase at least one of the items from Sephora?

 

Lastly, there's a magazine called New Beauty that sends its subscribers a beauty testtube a few times during the year. Its filled with deluxe sized samples. It would be nice to send VIB's something like this at least twice a year. Samples are fun and they introduce us to products we would have never tried. I can't tell you how many items that I have now and enjoy because I received a sample of it (and would have never tried it otherwise). Giving more and better samples ensures that customers will continue to shop at and be devoted to Sephora.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see...

You can't go wrong with samples, they're always fun to try. I like ordering online because there are samples with every order (plus codes) but when you go in store, no matter how much you spend, you don't get any little extras. maybe for spending $25 or $50, you could get a sample included. the one time I received a sample in store, it was for a pea-sized amount of sephora-brand lotion, nothing I was really inclined to purchase.

 

I'd also like to see better 100 or 500 point perks. I saw some great ones in the past, but the ones now pale in comparison--which is why I'm holding onto my points. I liked the 200-pt perk idea, it wouldn't be a bad idea to make that a regular thing Smiley Happy

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

- Free shipping on $25, not $50; actually, this should be standard to be more competitive with other sites.

- Early access to sale items.

- Offer VIBs 4 samples instead of 3 at check-out.

- Upgrade the 500 pt perks. I've had 1000+ points in my bank and elected to drain my balance by placing multiple orders and selecting 100 pt perks because selecting 5 individual 100 pt perks was TONS better than one of the 500 pt perks.

- Let VIBs select more then one 100 or 500 pt perk at check-out.