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Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Fix the VIB program so that it works for all your VIB's - many of us out here don't actually EVER get any benefits, because we can't get the emails.

 

Premium samples for VIB's

 

Any special products for BI's - I was a BI for a long time, and there were never any BI only products available.

 

Additional premium samples for VIB's for hitting a spending amount - ie, spend $50 get one type of premium sample, spend $100 get a better one.

 

Better 500 point perks - and display them BIG in the stores. That way the BI's know what they are striving for and make them want it!  Some of those little things in the acrylic display are sad, sad, sad.

 

Free shipping for VIB's - they have after all, spent $500 with you.  I don't know how Zappos does it, but they offer free shipping to everyone.  This would be a HUGE perk to those makeup mavens who have already spent a small fortune, and continue to get them to shop online.

 

I agree with all the suggestions to add levels to the VIB program - 1000, 1500, 2000 points etc... then offer them awesome gifts that you can only get through the program (special limited stock/edition items, colors, sizes, pro brushes, makeup rolls, train cases etc...).  These people are spending beaucoup bucks, and are make-up junkies (speaking from experience) - they would be tempted by exclusive items.

 

Champagne shopping event, after hours with discount for these high level VIB's (choose the level that makes sense - $2000, $3000 ect...)

 

Brush Bonanza month - once a year, offer VIB's discounts on brushes or points for brushes.  

 

Overall, the point is to keep customers loyal only to Sephora and NOT to stray to other beauty stores... make them feel like they should continue to build their points with you instead of going elsewhere.  

 

 

 

 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

What I'd really, really, really like is more contests/sweepstakes that are NOT on facebook/twitter.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

Ways to earn free beauty bank points!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think that sephora should offer something special for beauty insiders for their birthdays.

 

I think that better choice of perks would be awesome. 

 

The idea of a point system would be neat too. Some clothing stores do a "punch card" everytime you spend a certain amount that visit and then you recieve a coupon for 15% - 25% off your future visit once you have filled all the punches. that would be awesome to see all year round outside of the point perk. ( i wouldnt suggest real cards that someone has to punch and initial. thats just askign to be ripped off. i would some how link it with the beauty insider points where customers could keep track of it online and then get an emailed coupon)

 

I also think that the store its self should be encouraging customers to try products and giving them samples of the products that they tried that day. Had a lovely time in a sephora store when the artist was bubbley and offered to give product samples.

It's one thing to see an artist put the product on me its a whole nother experience to have to repeat that on my own.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I think it would be really stellar if Sephora did a small kit of makeup samples tailored to the individual person's tastes, complexion, eye color, etc...  Like say each kit had a tiny pot of Sephora eyeshadow, a mini-liner, an illuminator/bronzer/blush (whichever), a lip product, tiny mascara, some type of skin product (lotion,wash,masque,etc...) and then maybe a fragrance.  That would be an above and beyond way of making each customer feel special.  And, it would introduce customers to new products, which being that they are specifically targeted towards accenting each person's qualities, they would be likely to purchase in their larger sizes in the future.  Making tiny little gift sizes wouldn't really cost that much, and I think the return to both the client and the company would far outweigh the cost.

I for instance, live well over an hour from any Sephora store.  There are many products I am really interested in, but I would like to test them out first and make sure they suit me and compliment my features.  Being that I have the opportunity to visit the actual store usually twice a year (and spend close to $200.00 each time), this would be a great way of encouraging myself, and those other folks in my boat to feel more comfortable purchasing online too.  I don't know how many times I visit this site, put a bunch of stuff in my basket, but never end up actually ordering. 

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

How about something for our half birthdays? This will not only give us an extra perk, but it'll also bring us in to browse around!

 

Or maybe a perk of BI's or VIB's to always get a random sample during an in-store purchase!  I know we can ask one of the cast members to make a sample for us, but sometimes it feels like the cast members get annoyed when we ask. Also, it's nice to be able to try something new that we never thought of!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I love this idea.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

HI! 

 

I would like to get some points for writing reviews!! Reviews are super helpful and a lot of other Websites give you some bonus points for writing them.  

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

VIBs 2 free makeovers in a year and for BIs 1 free a year. 

I like the idea that someone mentioned a $25 gift card for their birthday month. 

The gift for the birthday week could be a little bigger

BI only products (whenever I click it says there aren't any yet)

And someone mentioned for the points perk, I think there sould be more selections, even for the 500 pp, maybe also 1000 and upwards too

And I liked the idea someone else mentioned of buying like a bag or something from Sephora and showing it at checkout to get a discount of some kind.

Also, more coupons.  I spend a lot when I go to the Sephora store and online and I have no coupons for anything

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'd like something like back2mac, where packaging can be returned for full sized products. maybe with he sephora brand?

that time you gave full size shampoo if you brought an empty bottle from any brand in was awesome (didn't get to participate in it, but sounds like a great idea).

 

also, better point perks. the deluxe samples are offered with a coupon code as is, so it's not special to get one as a perk, especially since everyone gets those with coupons. some places offer discounts based on points earned, that would be nice. or trading points in for full sized products. $500 is quite a bit to spend in one place after all.

 

ability to use several coupons at a time. i remember when we oculd use 3. those were fun times.

 

free shipping on orders $25+ wiating to need $50 worth of makeup at a time is a hassle because you always run out of things at different pace and i don't want to stockpile.

 

makeovers/events in store. that's always fun.

 

birthday giftcard in addition to birthday present and holiday giftcards would be awesome.

 

i, personally appreciate any surprise. the element of unexpected or unknown is a lot of fun (i think that's why subscription services are doing so well now). not sure how that can be applied here, but something to think about

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I'd like to see more ways to customize samples you receive; it really bothers me to receive stuff I can't use. I never use fragrance, and I have dry skin, so oily skin samples are worthless. I can't just go in to Sephora to try things because I don't live anywhere near a Sephora.

 

I DO really appreciate that Sephora added filters to reviews; I'm over 55 and how a product works on someone 20 or 30 years younger than me just isn't relevant.

Thanks for listening!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

I would love Heart  to see something like what the dept stores offer.  A free gift with purchase every month.

Those are always exciting to get!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

As someone with over 2500 points, I would also love to see rewards set for 1000 points. 

 

I particated in the skin rewards program and I had really liked it. That could be brought back.

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

The point perks have to get better. I have over 2500 points but have not been able to use them because both the 100 and 500 point perks have not been good lately, or if there is anything good it immediately runs out of stock. This really has to change. 

free stuff!

lots more free stuff!

if i get a small product for free and i like it, i will be more likely to buy it full size!

blush

blush

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

% off coupons or maybe converting a certain # of points to dollars $$ off!

I would like 20% off coupons - would love to place a larg...

I would like 20% off coupons - would love to place a large order

A place to download my shopping list in store!

A place to download my shopping list in store!

Re: We love discounts too! But, let's get creative: What other new benefits would you like to see fr

More deluxe samples! Also a free makeover once or twice a year.

Trials of products to active insiders to reveiw.

Trials of products to active insiders to reveiw.