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Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

I'd like to get an email or be able to see when I log in what the points rewards are, without going to the shopping cart. Love VIB!

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

A 20-25% discount during your birthday week would be great. Maybe a permanent discount depending on how much you've spent (500pts-10%, 1000pts-15%, and so on). And having a choice of shades for samples of foundation/concealer/etc wouldn't hurt. And I agree about some version of Birchbox - I'd like to get them from Sephora (and if possible make several sets, depending on skin type for skincare and colors for make-up).

P.S.: Can't wait for my birthday next year! I want to see the new gift Smiley Happy

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

I want that make up kit back that I got last year. It was $ 18 at JCPennys on Black Friday. I just go to that black friday just to buy that as it was really affordable to give as gifts. I for myself wanted to buy the $ 49.99 make up kit but you guys had no 50% discount actually there was no sale. I loved your make up but I can't spend that much money

What do I do with lashes that are hard to put back becaus...

What do I do with lashes that are hard to put back because they are out of shape?

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

Discounts offered with points. Example 500 points =10% off.

Free Shipping good.

10% on your birthday like the Bliss catalog does is nice.

Free shipping at any price for VIBs would be amazing! Kin...

Free shipping at any price for VIBs would be amazing! Kind of like Amazon Prime. There aren't really any perks with the VIB program that I see aside from the 20% discount offered in Novemeber. A once a year coupon does not justify spending $350 at Sephora in a single year.

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

I had a couple more ideas for you. It would be great to have more of the deluxe size samples, as opposed to the small packets that are often offered. Very often trying something once (or maybe a couple of times if you are able to stretch out the amount of product in the packets) just isn't enough. I need to try things atleast a few times to see if I think I'll really like them. With samples for haircare a larger sample would be helpful as I have very long hair and the tiny samples just don't have enough product. With concealers, foundations, tinted moisturizer etc. I would love to have a choice of colors. I would also love to have a choice of birthday presents. Or better yet, some type of special discount...that would rock!! How about a section with special previews or emails notifying us of new brands/products.( If there already is a space on your website that gives previews of items and I just haven't found it yet, I'm feeling kinda' stupid right about now.) Thanks for asking for feedback, I appreciate how much you want to improve our shopping experience.

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

More gifts with purchase & special promotions. Special discounts if you purchase more than one of a certain item - i.e.. you buy 3 eyeliners of the same brand in the same or different colors and get a discounted price on them

What new benefits would you like to see from Sephora’s Beauty Insider program?

Like a few ladies have already said- FREE SHiPPiNG!! i used to live 10 minutes away from the fabulous South Coast store but now that i've moved to Hawaii the closest one is about an hour and a half away and i don't go to "town" even once a month sometimes where as i'd be at South Coast 2-3 times a month. And truth be told i would go into Sephora every single time and usually get at least 1 thing, needed or not. Now that i have to pay for shipping i try not to browse online except for once a month or so. I'm excited for Bday gift this year because i think most of us are ready for a new one! Smiley Happy A 100 point perk that i thought was well worth it was the MUFE little bag. LOVE! i already had everything in it so it's just in my travel day bag but i love it. Something else that i think would be great is the nail stickers! Maybe as a 100 point perk, i've really wanted to try some but don't want to spend the $ on them. Another option that might be fun to see is a 500 point perk to be a FREE hour makeover/lesson at a store (for those who live close enough) i think that would be fun. Almost all the artists that have helped me or done my makeup have been amazing. Lastly, like others have said, make some of the "best sellers" in sample size for either perks or samples at check out. <3

Also- props for asking for feedback! That is great and nice to know that you care what your customers think since most of us spend wayyy more $ on makeup than most people can wrap their heads around and we'll keep coming back for more as long as we're happy Smiley Wink

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

free shipping would be awesome! for vib's at least...

 

i agree that better perks would be great - i have so many 500 pt perk items that i've not touched, and I would have much rather gotten a certificate to spend in store 

 

i actually loved the skincare rewards program last year and tried a ton of skincare products because of it (both rewards and purchases) also some of the spring vib perks were great as well. 

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

I agree with a lot of the comments. I think it would be great to see better 100/500pt perks. I've never been particularly interested in the samples they offer and I think a coupon would be better. Samples do have their benefits because they can expose customers to a product that they might not think to try on their own, but that shouldn't be a reward for spending their money. Samples should be given out upon request or as someone mentioned perhaps through a program similar to Birchbox. As someone pointed out those samples are usually given to Sephora for free to promote a brand. I understand that this is a business and to give away free full-sized products or gift certificates to every BI on their birthday would be excessive as there is not a minimum purchase requirement to become a member and I am sure there are an obscene number of BI's. However, perhaps offering something different to your VIB's. Anyway, changes or no, I love Sephora and will continue to shop here. I just hope there is a product of interest when I reach my 500pt perk soon.

I would like to have a choice for the birthday gift or a...

I would like to have a choice for the birthday gift or a change. The Philosophy Birthday Cake product is nice but it has been the same for years now.

Re: I would like to have a choice for the birthday gift or a...

Hi Titi1969,

 

For 2012, we have a brand new BI Birthday gift. It's awesome and trust me you will love it. Stay tunedSmiley Happy

 

Best,

 

Sara B

Sephora Pro Artist

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

A program like birchbox.

 

I'm considering getting one of the many beauty sample boxes, but there are so many (and so many good and bad reviews for each) that it's hard to choose. If Sephora offered one, it'd make my decision easier!

exclusive deluxe samples you get with purchases. you coul...

exclusive deluxe samples you get with purchases. you could change the sample every month.

Sephora bucks for every amount spent. For example, For ev...

Sephora bucks for every amount spent. For example, For every $100 spent get $10 Sephora Gift Card. I love the Insider Specials, but the last three I tried to get were gone before I had a chance! Smiley Sad

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

I was thinking for the 100 point perk a $10 gift certificate or 20% off coupon and for the 500 point perk, beauty insiders could pick one full sized product from a collection of most raved about or wanted products. 

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

Sephora cash. For example, for every $100 you spend you get a $10 giftcard or something, or 50% your next purchase. I spend a lot of money at Sephora and better deals would be great! 

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

NOOOO, $10 for every $50 spent is much better Smiley Wink 

 

(I'm just teasing!)

(No, but seriously, $10 for every $50?!?!!)

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

Have a weekly Beauty Insider Special. The specials seem to be only every couple of weeks, and they haven't been too thrilling lately. How about a set, like a good brush set or skincare set, at a really reduced price, not just a couple of dollars off? Like your Black Friday specials, only once a week (and independent of Facebook Friday specials, I don't do Facebook).

 

Also, how about better 100 point perks?  The Clinique so called deluxe sample of moisturizing lipgloss was mighty skimpy, IMO. Since this is actually a promotional item (to tempt us to buy the full sized version) it would be nice if we didn't feel like we wasted $100 worth of points on a skimpy product. 

Re: What new benefits would you like to see from Sephora’s Beauty Insider program?

Offering more "Free Shipping" promotions would be great!  As someone else already mentioned, a lot of large companies (Nordstrom, LL Bean, Von Maur, etc) are now offering free shipping at all times -- with no minimum purchase.  Awesome!  I realize free shipping at all times may not be possible, but a few more offered per year would be nice.  Smiley Happy

 

Also, more variety from the 3 free samples with online orders.  I used to love the variety a few years back, but the offerings seem to be going a little "downhill."   Smiley Sad  I do appreciate receiving the free samples (thanks!), but would love to see more offered.

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