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On the morning of 6/5, every Sephora store, distribution center, and corporate office in the US will close to host inclusion workshops for our employees. These values have always been at the heart of Sephora, and we’re excited to welcome everyone when we reopen. Join us in our commitment to a more inclusive beauty community.
We Belong to Something Beautiful.
They are only closing their stores for one hour; not all day.
Love this!
@SephoraBIC wrote:
On the morning of 6/5, every Sephora store, distribution center, and corporate office in the US will close to host inclusion workshops for our employees. These values have always been at the heart of Sephora, and we’re excited to welcome everyone when we reopen. Join us in our commitment to a more inclusive beauty community.
We Belong to Something Beautiful.
An hour, ONE HOUR of "training" people to be courteous?
Customer service at any Sephora I've visited has always been abysmal (read "non-existent")--with the single exception of a delightful, helpful black salesperson at your English Village (Montgomeryville, PA) store.
Sephora salespeople are "trained" enough to feel free to ignore customers or, to follow black customers as we shop, or, when salespeople DO bother to approach or respond, they are comfortable being rude/dismissive/arrogant.
Does Sephora management truly think that what appears to be the norm in the behavior of its employees can be resolved by an hour of diversity training what IS that, anyway? Oh, you mean treat all customers respectfully/leave your racism at home)?
Frankly, Sephora and staff are free to think what you like; I'm not interested in changing your attitude, as much as the behavior.
And by the way, who's "different?" "Different" from what/whom? This statement alone indicates belief in a white normative.
@slammindee the statement was « standing fearlessly together to celebrate our differences. » As in celebrating all the ways in which one person is different from the next person - as in celebrating all the things that make each person unique - that kind of thing. There’s no normative position assumed here - all it says is that we should celebrate the differences between people and the ways in which each person is unique.
@RoseCharlie I love how you handled the situation with your co-worker. Maybe I'm naive, but I feel like you can't go wrong with treating others the way you would want to be treated, and say, "I'm sorry" when needed. It's not that difficult.
@Ispend2much6 Thank you so much!! : ) that particular situation hit on a lot of points i dislike like when people claim to be « concerned » about someone but they’re really just looking to say something mean and I also kind of feel like there are so many people who feel it’s ok to be hypercritical about the way women look and about their bodies and they speak about it in a way I’ve never heard anyone speak about a man’s looks or body. Just in my own personal experience I’ve had so many people - casual acquaintances and stangers - come talk to me about my weight or weight gains or losses and I find it so galling like how is that ok? Like even strangers on the street coming up to me and saying « you know you have a pretty face if you just excercised and lost a little weight blah blah blah » (that’s happened about 4-5 times lol) which kind of blows my mind because I could never in a million years imagine myself talking to a stranger like that. I think you’re totally right - it’s important to say sorry when we are wrong and it’s not that hard but I think some people have a really really hard time admitting when they are wrong - I mean no one likes being wrong but some people would rather hurt anyone or suffer any consequence than admit when they are wrong. I mean it’s never fun to be wrong but without the ability to admit it we can have no self awareness. I had a very unpleasant neighbour who could never admit when she was wrong and she would do the most stunning ethical and mental contortions to justify everything she did but she paid such a heavy price because that lack of self awareness made her bitter and demanding and very unfair and cruel to others and she could never keep anyone around her when they got to know her - she could never hold on to any job for more than a couple months either - she was always complaining about how all people were terrible and rotten and she spent all her time proactively seeking out people but she always ended up alone and without a single friend and everyone was always wrong - everyone but her. I thought that it must be very lonely to feel that way. That’s sort of an extreme example but I always think of it when I have to excercise self-awareness and it’s unpleasant and I would prefer to blame someone else for my predicament - like a cautionary tale of sorts.
@RoseCharlie I know people who are like the one you described as an extreme example. The ones that I have known, without fail, were ones that were put in a position of needing to be an adult when they were children, (could have been caused by a necessity such as a death in the family, but the most extreme cases I've seen were due to neglect and selfishness.) It is sad, because as kids they were emotionally abandoned and lost that opportunity to be nurtured and secure. So, they cut themselves off emotionally to protect themselves and carry that into adulthood where it develops into bitterness. But until they want to change, no amount of kindness or unconditional acceptance will help them, which is a shame because people will try, and it would be better for everyone else if they did. 😉
@Ispend2much6 oh WoW - i was thunderstruck by your post because this was PRECISELY the case with this person! This person had terrible things happen to her when she was little and no adults protected her. Wow. WOW! Knowing this was the reason I tried so hard for so long but I couldn’t help and it only ever got worse... That is helpful to read though because everyone always thought I was being stupid to try and at least I see that there’s a commonality there - a certain legacy of pain that maybe makes trying worthwhile for a time.
@RoseCharlie Thanks for responding! Most of the time I may have crackpot theories, but every once in awhile they're proven true. 🙂 And I admire you for trying to help that woman. You're not crazy, you just have hope.
Thanks @Ispend2much6 : ) that’s nice of you to say! Thank YOU for responding! I was seriously impressed when you said that - I think you might be an oracle! One thing I can say about that woman is there was never a dull moment and her antics could be pretty funny when they weren’t damaging to herself or others. She once stayed at my house while she was getting renovations done so I gave her my key so that she could be there while I was at the office - when I got home she had reorganized my library by book size and colour (i had it organized into pretty recognizable subject areas like « biographies » and « volumes of history » etc.) and she had packed a couple of garbage bags full of things she told me she was taking home because « she needed it more than I did » but it wasnt anything very expensive like gold jewelry it was things like Lysol wipes and toothbrushes and soaps, bedsheets, some clothing and a few products and mainly non-spoiling food items - a lot of my tea. I mean it was sort of annoying but also quite funny because I knew I could talk her into leaving anything I didn’t want her to take away but mostly because she’s the only person I know who would ever do things like that lol. Bwahahahaha. Sorry - maybe that’s not really funny but I found it amusing - I mean (with much difficulty) I convinced her put the library back the next day otherwise I wouldn’t have been quite so amused.
@RoseCharlie I'm glad you could laugh at that. The "fixing" gene is strong in those poor souls, as is the need to feel taken care of and spoiled (even though you did it inadvertently. lol) You are a very kind person. If she was with me she would have had to leave the tea. I like the good stuff. 🙂
@Ispend2much6 bwahahaha « the fixing gene » that’s sooooooo truuuue lol! My gosh it’s like you know this person - I really am amazed this is truly impressive - wow! Wisedom! You are right, the good stuff is a bit harder to stomach I wasn’t really happy with so much of my tea going missing - I did have to negotiate a more reasonable amount of tea to « gift » her with lol.
I hope this includes people over 50. Because I’m tired of being discriminated against. All the magazines and television ads include young people, gay people and people of color but you hardly ever see people over 50. And the looks you get from everyone. It’s outrageous. Talk about being cast aside. That’s how I feel. And my feelings matter.
@sbeechl I read an interesting article about Kohl’s and J.C. Penney yesterday. JCP admits they lost sight of their primary customer by chasing millennials. They realized they can’t win millennials and now the older customers have moved on. It seems so many companies focus on one age group. It’s such a poor way to do business. People have lots of options and will just leave if they feel unwanted.