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The one thing I would most like to change about shopping for Skincare at Sephora is...

 

skincare is hard to try out in one dose. getting more tha...

skincare is hard to try out in one dose. getting more than one sample of the same product would help to evaluate products better- otherwise they seem generic when you put them on

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

being able to buy individual items from a kit. I like the Boscia skincare line, but don't need all of the products.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

more high-end/luxury brands!!!

making it easier to find a non-anti-wrinkle product that...

making it easier to find a non-anti-wrinkle product that works for combination skin.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

i wish you offered a larger variety of samples.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

more kits and gift sets

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

allowing users to post before and after pictures with their reviews.

skin consultation results in store

skin consultation results in store

Shopping for ANYTHING at Sephora

 

I wold change the HORRIBLE 1990's dim lighting in your stores! I'm sorry, but WHY?!?!? You sell cosmetics, and women need to see what they actually look like, and not just get a "best guess and hope it works"! Seriously? You should have fixed this a LONG time ago! It would be great to not have to try something on and go somewhere else to see how it looks! I love you guys, and you have the best stuff, but REALLY?!?!?

Re: Shopping for ANYTHING at Sephora

I agree completely!  I can't understand why Sephora has that strange, unnatural lighting!  It is really hard to see accurately how something looks or works.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

 The one thing I would most like to change about shopping for Skincare at Sephora is a way to make it easier to determine your skin type!

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

free samples that don't come out of the dirty floor samples!

 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

make the exfoliants numbered. 1-10 on how rough the exfoliant is. 

cheaper prices

cheaper prices

the overall look of Skincare. It doesn't look fun and exc...

the overall look of Skincare. It doesn't look fun and exciting the way Color does!

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

acknowledging differences in skin types and needs based on ethnicity.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

I don't live anywhere near a Sephora store, so I'm dependent on Sephora.com, as I'm sure many others are. I really like the feature that lets you find fragrances based on the kind of topnotes you like (like oriental, woods, floral, etc.) I think it would be great if you were to have something similar for skincare products. That way people could find skincare products or even skincare regimens that are good for their skin type (normal, dry, oily, sensitive, combination, etc.) It would also be great if you could search for skincare products online based on the function they perform: like anti-aging, moisturizing, mattifying, fighting breakouts, etc. Having an online system like this at Sephora.com would enable people to easily put together a skincare regimen for their skin type that gives them the different complexion benefits that they seek.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

I agree with kimknight.  It would be wonderful if you had someone in each store that could answer questions concerning all skin care concerns. 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

I love the mascara end caps and eyeliner endcaps featuring products.  I do wish that you would show the stars for that week or last month that the product received in online reviews.  I always get to the store and can't remember if it was, for example, dior or ysl that had the highest rating-I read tons of reviews and want to buy online but don't want to pay shipping but by the time I get to the store i'm not always sure-you guys have everything arranged so beautifully in the Southlake, TX store I just want everything like in a candy store and sometimes I want to be sure and get back home with the original product I read about online. Smiley Happy or a way to look up your wish list from online at the store.  I love knowing others results and thoughts so rating system is great!  Love to see it in store too!

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

I kinda solved this problem by using the phone app - I do the online research, put things in my cart, then go to the store to swatch a color or check a texture. I think my store used to have a look-up-your-wishlist terminal, but I might be thinking of another store.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

I would actually like to answer this question for shopping for makeup but don't see it posted. When people enter reviews for products that come in multiple shades, it would be great if they were prompted to enter the shade(s) and we could sort results by shade. I am frequently helped by reading how a certain shade worked for other people with my coloring but I'd rather not read 50 reviews to find the three most helpful ones. Also, for all Sephora products, including skincare, I'd love the ability to sort reviews by star level, which many online retailers offer. Frequently a low review is specific to the user (the product was too young/oily/dramatic/etc. for them) and they can be very useful in helping me decide if a product is right for me. When a product has 1000 reviews, you need some additional sort options to make use of them! Thanks for listening.