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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
I would improve the IN STORE sample program at check out. I love the online sample program where you get to choose your samples, and get special bonus and sample offers on a regular basis. In store you just get a sample thrown in your bag picked out of a drawer by a sales associate and it may or may not be something you would be interested in. I was pretty disappointed that I got the same samples for my $439 purchase as the girl checkin out with a $12 purchase. Here is my suggestion and I truly hope someone at Sephora reads this...
You could have clear glass jars filled with the available samples and at checkout.. and your choices would be based on the amont of your purchase. Such as a jar of small samples for a $20 or less purchase.. multiple samples or a deluxe sample for a $50 purchase, and for large purchases like mine this weekend I felt I should have gotten a bunch of samples or deluxe samples or full size products! This was my once a year large shopping trip. I could have made multiple smaller purchases online instead of the large one in store and gotten a bunch of fun samples and bonus offers.
Also with the amount of my purchase that apparently puts me in the VIB program but nobody told me this, or explained what benefits I get for that, I had no clue until a friend told me.
I want to get to try it before I buy it! 30 day skin care kits or samples let me make sure it works for ME before I invest a ton of money in something that might not be the right choice.
I would most like to change the volume of the music. It is way too loud. I love the products at the store and would enjoy spending more time browsing them, however the music is always so loud I end up running out of there as fast as I can. Everytime I am in my local Sephora, I ask them to turn it down and I'm told they cannot as the volume level is dictated to them. I don't recall if they told me that corporate or the local manager that determines that but the volume is ridiculously loud. The store I am referring to is the Sephora inside JCPenny at the Wiregrass Mall in Wesley Chapel, Florida.
Tks,
Candace
to have the option of checking store availability
I would like for Sephora to add Dermalogica's Clean Start line to their site! I have the skincare line at my local Sephora, and I constantly receive emails about it, but when I'm shopping online, their products are no where to be found!
Remember my recently viewed items online, would be super helpful considering I look for new products all time time and forget brands
the option to purchase samples!! If we could buy samples of the products we're interested in, who knows how many more products we'd actually buy?
I dont have any suggestions yet because I just started shoppig at Sephora
being distracted by all of the amazing makeup!!
personal consultant to answer all my beuty needs
international shipping to Australia
allowing a mandatory option for user reviewers to state the name shade/color choice in their review. In addition, it would be great to be able to sort the reviews by skintone so that one can quickly identify their closest matches! Thanks!