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The one thing I would most like to change about shopping for Skincare at Sephora is...

 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

Getting samples of skincare before I buy. I have super sensitive and acne prone skin. There are so many products and reviews, but its hard to know if something will give me an allergic reaction, which makes committing $35 or more to a product a big risk.

prices

prices

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

stocking

it always sucks when i really need a product, and i go to my nearest sephora store to find that they are running low on products(especially mine). it really thicks to think " man, i really need this. i will just go buy more.deng, they dont have it."(especially when you are in a rush)

That Sephora would consider opening a store in South Amer...

That Sephora would consider opening a store in South America. I understand its Sephora's choice not accept international billing addresses. But one has to consider that the South American woman is a huge target for beauty products. Mac has opened shops in Sao Paulo (Brazil), as Clinique has done the same. I can mention other big names as L'Occitane all going solo. In my opinion, SA is not only as a potential market and that Sephora is leaving out of its map a huge market uncovered.

In time, Benefit is selling directly to Brazil (no shipping costs on purchase over $115 dollars)...

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

Salesperson know more about there product.

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

I would love for sephora to lower their prices on their products. 

Every time I go in there the prices get higher.

 

Re: The one thing I would most like to change about shopping for Skincare at Sephora is...

Make it easier to get samples of products without being treated like a freeloader or with suspicion.  Also, having more info about the differences between products and which are best for sensative skin would be great.

Highlighted

eye blemish

eye blemish

I'd love to specify samples that I'd like to try online,...

I'd love to specify samples that I'd like to try online, since I don't live near a store, instead of just taking whatever the free samples for the day might be. It's tough to know whether something is going to work for me just based on descriptions and reviews, and allowing online orderers to select limited quantities of product samples they might be interested in (as can apparently be done in store) would likely lessen the number of returns, as well as encourage folks to try (and buy) more items.

show and tell strategy

show and tell strategy