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Sephora's Express Service 10 min in-store makeover: just give me the look -or- learn how-to steps also?

 

Re: Sephora's Express Service 10 min in-store makeover: just give me the look -or- learn how-to step

I've had a store associate tell me they couldn't help me or get anyone to help me because they would be off in 10 minutes. 

Re: Sephora's Express Service 10 min in-store makeover: just give me the look -or- learn how-to step

The chairs! Ha!  I was laughing with a Cast Member a few weeks ago about the chairs. I was getting matched with the color IQ and the chair kept twisting & turning on me. At one point she had her back to me & when she turned around I was facing the other way. We finally gave up & I stood, which was difficult for her since I'm 5ft & she's tall. I asked how they do makeovers on the chairs & she said "very carefully" and sometimes the client has to stand. Whoever decided to get those chairs should have tested them out first. 

Re: Sephora's Express Service 10 min in-store makeover: just give me the look -or- learn how-to step

I would love to do the learn how to steps opposed to just 'do it and let me walk out'. But it's also a matter of the consultant knowing what they're doing.

 

I've walked into some Sephora's where the girls look a hot mess [to each their own I understand, but still] and I wouldn't want them near my face. Also working on people that aren't of your own ethnicity can be a challenge as well if the consultants aren't properly trained. A lot of the women in the Sephora's near me are white and hispanic, I took my monolid asian friend into one and it wasn't good...And some of the women recommend things for darker skin tones that are just a no-no. I saw another black woman in the store while I was there that was getting absolutely frustrated with the woman helping her as nothing she was picking looked good on her skin. The products she picked made the woman look ashy, were entirely to light, or just bad. I ended up stepping in and recommending things to calm her down.

 

If I got to choose the consultant that worked on me and showed me the how to, I'd be more then happy to do it. But if the person is given to me at random then I dunno. I'm bad at telling people 'no' so I don't like their makeup, there's a good chance I won't like what they do on me.

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