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Missing deluxe sample and wrong 1 out of 3 small sample

Hi,

 

My order just came and i used the code MOISTURIZE and I was supposed to get a full size Origins A Perfect World SPF 25 Age-Defense and instead I received a tiny 0.24fl. oz. My ordered missed the deluxe item for one thing, the worse part was its a tiny sample not even a deluxe size. I honestly made this order because of the code MOISTURIZE. Also, for the 1 out of 3 samples I also got a wrong one but I do know that sometimes substitutions may occur when samples are out of stock.

 

 

I am very disappointed with the missing deluxe sample. 

 

 

Re: Missing deluxe sample and wrong 1 out of 3 small sample

You know, I was afraid that would happen so I specifically put the box and paper on my table and CAREFULLY UNFOLDED everything. Got nothing. I was really bummed. I wouldn't have minded if it was substituted but to just give me an empty? wthey man. 

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Re: Missing deluxe sample and wrong 1 out of 3 small sample

yep, I ordered because of the deluxe sample and the lip gloss sample but guess what I DID NOT GET THE LIP GLOSS EITHER. I got a Guerlain foundation in this order and also my last order. SO DISAPPOINTED. But it was just 1 out of 3 samples so I did not say anything but today missing deluxe sample and got a different sample instead of the lip gloss.

Re: Missing deluxe sample and wrong 1 out of 3 small sample

I got a deluxe smashbox primer in replace of a foil packet.  I guess they ran out of stock.

Re: Missing deluxe sample and wrong 1 out of 3 small sample

Yep same here! I got a sample of powder foundation no where near my skin color Smiley Sad  I soooo wanted to try that lip gloss!

Re: Missing deluxe sample and wrong 1 out of 3 small sample

Hi everyone, 

 

Promo codes are good only while supplies last and we cannot guarantee that any of the promo codes posted in an ongoing thread will still be active or in stock. We advise that you proceed with caution before using an older promotional code and encourage you to view our list of current and active codes here>

 

 http://www.sephora.com/beauty-weekly-specials?mediaId=11000020

 

Thank you for your understanding!

 

 

Luv&Lipgloss, Diana

Re: Missing deluxe sample and wrong 1 out of 3 small sample

I think I got your lipgloss, I didn't get the paper part.  I was actually shocked to get it after all the people saying they didn't get theirs.

Re: Missing deluxe sample and wrong 1 out of 3 small sample

happens to me all the time.dont mind so much when it is just the smaller samples but when its the ones that you have to spend so much to get free and you don't get it I get really pissed off.seems to be more often then not too.the only Sephora I have by me is in jc penny and their samples suck.but I do so love when the ups guy pulls up in front of my house(at least 2x per month from Sephora) so what can you do??

Re: Missing deluxe sample and wrong 1 out of 3 small sample

Another one of my orders came in, only two samples the mascara and Bumble & Bumble shampoo/cond, no lipgloss again.

 

...blahhhh

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