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Post in Customer Support
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Kristen101
NEWCOMER II Vib
‎01-15-2021 09:39 PM
‎01-15-2021 09:39 PM

Disappointed

My name is Kristen Iverson, and I have been a loyal, regular customer of sephora for almost 9 years now. However I'm very upset my box I received today was missing my OUAI leave in conditioner. Please fix this

Kristen Iverson

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2 Replies
DaneeBT
MOD Rouge
‎01-16-2021 05:53 AM
‎01-16-2021 05:53 AM

Re: Disappointed

HI @Kristen101,

 

I'm sorry to hear this item was missing! I sent you a private message.

 

Always,
Danee

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RGbrown
HALL OF FAMER I Rouge
‎01-15-2021 10:35 PM
‎01-15-2021 10:35 PM

Re: Disappointed

@Kristen101 

I'd suggest contacting customer service by either calling or posting in the Customer Support Group

 

https://community.sephora.com/t5/Customer-Support/bd-p/Customer_Support

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Conversation Stats
  • 2 replies
  • ‎01-15-2021 09:39 PM
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