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Color IQ

Is there a reason there's no longer a once click link on the Sephora app to easily shop using color IQs anymore? This is really frustrating because I mainly depend on it to find my color match on foundations...

Re: Color IQ

Yeah, if you want to get MATCHED, as in you don't have a color IQ number, you can only access the Color IQ service using the full website, not from the app or mobile version of the website. If you already have your color IQ number you can just type it into the search box for ALL versions, website or mobile app. For example, for me: I just type 1y12 to pull up my matches. It's a convenient service. Not all matches will be perfect but it's a good starting point.

Re: Color IQ

You can search for the Colour IQ and it should pop out ! 


RE: Re: Color IQ

Did u get any answer? I have same problem!

Re: RE: Re: Color IQ

I ended up going to a Sephora Store and having a Clerk matching my 

Skin Color for me! I’m so happy that I did! My number is. .5 and I was I 

was using foundation that was way 

too dark for me! I’m sorry it took so 

long to get back to you, but I’ve 

only now seen these responses.

Hopefully, you’ve received the information you were seeking. 💕

Re: Color IQ

How do you view the specific shade? It brings up the foundations but doesn't tell me which shade matches my color if

RE: Re: Color IQ

Did u get any answer? I have same problem. Thanks in advance

Re: RE: Re: Color IQ

It won't tell you which shade matches for you if you are in the app but it should be pre-selected for you if you aren't on the app/mobile

Re: RE: Re: Color IQ

This doesn’t make sense to me. 

Maybe I’m confused about what 

Color IQ is. I had my foundation 

color matched by a Clerk at a

Sephora Store, was given a 

number of  .5. Isn’t that my 

Color IQ?

Anonymous Insider

Re: Color IQ

I need help finding my color IQ!!??

Re: Color IQ

You need to get matched.

5 Replies
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