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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
This thread will be for Ulta GWPs only. Share ulta promos here.
Please do NOT post requests for the spreadsheet in this thread. Please post requests for the Ulta GWP google spread sheet in this thread: http://community.sephora.com/t5/Off-Topic/Ulta-GWP-Google-Spreadsheet-Request-Thread/m-p/2753063#M11...
A list of in store coupons is here: https://community.sephora.com/t5/Savvy-Shoppers/Ulta-GWP-Coupons-no-chatter/td-p/3866521
Let's keep this thread on topic!
Ulta points refresher (because yes, it is that complicated):
Item #1 - $53.50
Item #3 - $108.50 (and is eligible for a certain item/brand 5x multiplier)
* There is also a 5x all purchase multiplier and you are platinum so you get 1.25x
Total Spent - $162
Base Points Earned - 162
Platinum .25x Earned - 41 (162 * .25 = 40.5, and rounding up)
5x All Purchases Earned - 648 (it ends up being 4x because you don't count the base points)
5x Item/Brand Earned - 434
Total Points Earned - 1285
Links are not allowed. In lieu of links, please read this:
Please add product id numbers and sku numbers so people can find items on ulta.
Just to clarify, there is an item number that Ulta lists on the website, right under the picture of the item.
The product id is the number given to the item in the URL. So Ulta's site follows this formula of having the url and then the very last part of the url is "productId=xlsImpprod" followed by an 8 digit number. If you use that "productId" number you can get to the page of any item on ulta.
It's not a search, but the direct url to the page.
Click on any product, and then view the url in the address bar. It will look like this: ulta's website (not using the actual domain because BT admins don't like that) /prep-prime-fix?productId=xlsImpprod15921204 Replace the 8 digit product id of the item you want to see with the id of the product you're looking for.
My very unofficial Ulta point multiplier to approximate percent discount chart:
(This is a number where I use the multiplier to divide by 2000 to see how many dollars I would have to spend in order to redeem a $125 reward. E.g. 2000 points divided by 1 point multiplier means I have to spend $2000 to get the $125 reward. Adding how much I had to spend ($2000) + the reward ($125), and then using the reward ($125) to divide the total purchase ($2125), I get a discount of approximately 6% based on the total purchase. Note: the total purchase is based on the concept that you are spending just enough to reach the next $125 reward and combines the reward value with how much money you had to spend to get that reward.
Multiplier | 1 | 1.25 | 1.5 | 2 | 2.25 | 2.5 | 3 | 3.25 | 3.5 | 4 | 4.25 | 4.5 | 5 | 7.25 | 7.5 | 8 | 8.25 | 8.5 | 9 | 9.25 | 9.5 | 10 | 10.25 | 10.5 |
Spend | 2000 | 1600 | 1333 | 1000 | 889 | 800 | 667 | 615 | 571 | 500 | 471 | 444 | 400 | 276 | 267 | 250 | 242 | 235 | 222 | 216 | 211 | 200 | 195 | 190 |
Points | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 |
Redeem | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 |
Total Purchase | 2125 | 1725 | 1458 | 1125 | 1014 | 925 | 792 | 740 | 696 | 625 | 596 | 569 | 525 | 401 | 392 | 375 | 367 | 360 | 347 | 341 | 336 | 325 | 320 | 315 |
Discount | 6% | 7% | 9% | 11% | 12% | 14% | 16% | 17% | 18% | 20% | 21% | 22% | 24% | 31% | 32% | 33% | 34% | 35% | 36% | 37% | 37% | 38% | 39% | 40% |
@amylynnez At one point, I stopped getting postal mail randomly. Checked account, which was ok, then emailed. Via email they asked to verify info, well they entered the state wrong..so the fix, me deleting/adding it all over again, now mail is normal. So don't expect verifying to help lol
@treestar86 That is so weird. Either they have major system issues or they can just stop giving you stuff like that. I wish I lived near their HQ. I’d get a job there so I could dig into this. Lol My auditor brain needs to find the root cause.
@Indy701yeah, it's weird. I thought maybe they checked the email thing, and since I was already getting them that made them stop...but idk. after trying to return something a while ago and they said they'd only be able to give me the lowest price in the last 90 days, which was half of what I paid for...which it didn't say anywhere, but they just kept saying sorry, that's our policy...I looked it up on their site and it didn't say anything there either (although it does now, of course), so that's when I finally left a loooong review on yelp about their many issues, like how they kept sending coupons for a free sample, but when you go in they don't have them half the time...even if you have like 2 or 3 different coupons, they claimed not to have any of them...so I just got so sick of it, and after leaving that review, I stopped getting the coupons...lol. but I kept getting emails, until now, so...idk. ???
LOL, that's just what I was thinking! someone should go undercover...lol.
@KMart919 No, that's not excessive at all, trust me! I've heard of some Diamond members who had their emails stopped and they didn't even make any or many returns.
yeah its weird since I've never returned anything...I even got someone else's order and sent it back. pretty sick that they start ignoring or treating what are supposedly their "best" customers, the worst. 😞
@yuline It's hard to determine exactly what's going on in this situation because they've provided no specifics, cited no violation of policies, and have not stated emphatically what I can or cannot do. I called my local store and they confirmed that my account wasn't flagged. So I just don't know. Maybe this came from an over-zealous CS supervisor who decided to mine through my entire order history, and after she established a pattern of various issues, alerted someone in corp.
Or did they review every account that placed an order from that major glitch back in December? You're right! They have a handful of policies in place, yet seek to penalize customers for some phantom infractions. Why not just be forthright about things? Wouldn't that be beneficial to all parties involved?
I'm not going to worry to much about it. In 2018, I reached Diamond by early April.
This year, I started on a low buy and haven't even made it to Platinum.
I posted that email so people know that Ulta may seem as though they're very accommodating meanwhile, they're "keeping score." So, be mindful of that.
yep, it's all a scam. they inundate you with deals and coupons and points, to entice you...and then once you start shopping and spending a lot and are one of their best customers, then it's "sorry, you've shopped too much. goodbye." a little messed up, no? 😞
@alexalicious Thank you. Yup, it's a big mess and an even bigger turn off. I'm not inclined to shopping in-store because it's even more of a hassle. I called my local store on 4/29, two days before the Urban Decay x Game of Thrones collection was to launch in stores. I spoke to a manager who had to actually put me on hold to inquire about when it was coming out and she had no idea about the vault. I'm not dealing with that. Meanwhile, back on the 12th Macy's confirmed what they'd be getting and asked if I wanted to do the 15% F&F presale. But I held out for Ulta and luckily I got the collection online.
@maxima Aren't you the least bit tempted to make another online order for something small and you know you would use, just to see what would happen? I'm sorry this happened; you're right, there are no absolutes and Ulta can call all the shots.
@Ispend2much6 Thanks for the encouraging words. I really do appreciate it. This is like spending thousands of dollars on someone only to be betrayed by them.
My Platinum perks order shipped about an hour ago. Though I'm not sure it counts since I placed it early this morning and perhaps corporate couldn't catch it.
That was FAST shipping! I placed an order at 1:30am and it hasn’t shipped. However, Ulta is typically notorious for fast shipping times for me (I live near corporate headquarters). I hope this means you’re off the ban list!
@Danzie89 So do I. Maybe the email was more of a thinly veiled warning, rather than an outright ban. But I'm in the dark about all this, until something more definitive occurs. I'll keep a low profile and my purchases to a nice, quiet $0.00.
Wow! So sorry this has happened to you. They certainly should not be factoring in purchases made four years ago. I’m surprised I haven’t been flagged— I have had several orders arrive damaged (leaking, specifically), and Ulta has always happily replaced them and compensated with a gift card for my troubles. After reading this I am more cautious about my emailed complaints.
@Danzie89 Thanks. I didn't think I was doing anything wrong either. But obviously they think differently and just decided to let things get to this extent. They could've easily contacted me and provided some kind of "warning." Even still they would've been in the wrong because there are no policies that restricts returns, addresses missing/damaged items, replacement of products or orders, etc. Kinda' can't make things up as you go along.... But hopefully, my situation can serve as a sort of cautionary tale.
Right!! Well, I hope Ulta makes it right for you. 😢
Holy smokes! I've called a few times about damaged products (I can remember 3 nothing above $20) and have done 1 return in the last 2+ years. If they're basing this off of something from 2015 that's nuts.