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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
This thread will be for Ulta GWPs only. Share ulta promos here.
Please do NOT post requests for the spreadsheet in this thread. Please post requests for the Ulta GWP google spread sheet in this thread: http://community.sephora.com/t5/Off-Topic/Ulta-GWP-Google-Spreadsheet-Request-Thread/m-p/2753063#M11...
A list of in store coupons is here: https://community.sephora.com/t5/Savvy-Shoppers/Ulta-GWP-Coupons-no-chatter/td-p/3866521
Let's keep this thread on topic!
Ulta points refresher (because yes, it is that complicated):
Item #1 - $53.50
Item #3 - $108.50 (and is eligible for a certain item/brand 5x multiplier)
* There is also a 5x all purchase multiplier and you are platinum so you get 1.25x
Total Spent - $162
Base Points Earned - 162
Platinum .25x Earned - 41 (162 * .25 = 40.5, and rounding up)
5x All Purchases Earned - 648 (it ends up being 4x because you don't count the base points)
5x Item/Brand Earned - 434
Total Points Earned - 1285
Links are not allowed. In lieu of links, please read this:
Please add product id numbers and sku numbers so people can find items on ulta.
Just to clarify, there is an item number that Ulta lists on the website, right under the picture of the item.
The product id is the number given to the item in the URL. So Ulta's site follows this formula of having the url and then the very last part of the url is "productId=xlsImpprod" followed by an 8 digit number. If you use that "productId" number you can get to the page of any item on ulta.
It's not a search, but the direct url to the page.
Click on any product, and then view the url in the address bar. It will look like this: ulta's website (not using the actual domain because BT admins don't like that) /prep-prime-fix?productId=xlsImpprod15921204 Replace the 8 digit product id of the item you want to see with the id of the product you're looking for.
My very unofficial Ulta point multiplier to approximate percent discount chart:
(This is a number where I use the multiplier to divide by 2000 to see how many dollars I would have to spend in order to redeem a $125 reward. E.g. 2000 points divided by 1 point multiplier means I have to spend $2000 to get the $125 reward. Adding how much I had to spend ($2000) + the reward ($125), and then using the reward ($125) to divide the total purchase ($2125), I get a discount of approximately 6% based on the total purchase. Note: the total purchase is based on the concept that you are spending just enough to reach the next $125 reward and combines the reward value with how much money you had to spend to get that reward.
Multiplier | 1 | 1.25 | 1.5 | 2 | 2.25 | 2.5 | 3 | 3.25 | 3.5 | 4 | 4.25 | 4.5 | 5 | 7.25 | 7.5 | 8 | 8.25 | 8.5 | 9 | 9.25 | 9.5 | 10 | 10.25 | 10.5 |
Spend | 2000 | 1600 | 1333 | 1000 | 889 | 800 | 667 | 615 | 571 | 500 | 471 | 444 | 400 | 276 | 267 | 250 | 242 | 235 | 222 | 216 | 211 | 200 | 195 | 190 |
Points | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 | 2000 |
Redeem | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 | 125 |
Total Purchase | 2125 | 1725 | 1458 | 1125 | 1014 | 925 | 792 | 740 | 696 | 625 | 596 | 569 | 525 | 401 | 392 | 375 | 367 | 360 | 347 | 341 | 336 | 325 | 320 | 315 |
Discount | 6% | 7% | 9% | 11% | 12% | 14% | 16% | 17% | 18% | 20% | 21% | 22% | 24% | 31% | 32% | 33% | 34% | 35% | 36% | 37% | 37% | 38% | 39% | 40% |
I had the same problem a about a year and a half ago. Couldn't place an order with any form of payment (cc, paypal, giftcard). After many calls, contacting on facebook, talking to different departments it was never fixed. I finally created a new account and one of their cs reps moved my points to the new account as I prefer to shop online. Only bad part is they never did make the status platinum so had to spend the $400 again to maintain my status (but I love to buy makeup and skincare so this wasn't to hard). No issues with new account. I've heard of a few people getting it fixed by contacting them on facebook but seems hit or miss.
I still am unable to order from Ulta online, one day more than a year ago I was locked out. I tried calling many times, had it escalated, but nothing ever worked. I even tried getting thier CC, but nada. I havent tried again lately, and I do miss out on the GWP bags and such, but honestly, it has really curbed my spending. By this time last year, I had made platinun, and now Im not even half way. part of it is I just feel like I have everything I need, and so Im not buying as much, but if I could buy online with all the deals lately, Platinum wouldve def happened.
Good luck, some have suggested creating a new account, but I just cant be bothered (yet). I also dont want to lose my status, and years in, but Im not really sure what that means anyway...
i wonder if ulta gift cards, bought in store and used online, would bypass the problem
i would be so upset if i couldnt order the online gwp's anymore, it's the only thing that makes shopping at ulta fun (for me)
hope something works out for you!
Yes I can but I rather buy it online. I guess I have no choice now
I guess I would go in store to finish off the 2000 points, but start a new account for online purchases. 😕
I've had problems buying from ulta's website for years so I buy in store but then you miss out on all the GWPs... very frustrating I know.
If you Google this on the internet, you'll find it's a widespread problem. Their customer service won't admit it, they'll tell you that you must have made an error typing in your address, etc.
Thank you so much for replying !
How frustrating 😞 I almost hit the 2000 point mark too so bummed
I'm not sure exactly what happened (like if you got an error message or it just didn't go through or something else), but I have 2 thoughts:
1. Delete your browser cache. It might be an issue on your end (i.e. the version of the site on your browser).
2. Call your credit cards. Sometimes their fraud protection software doesn't realize that, yes, you really are buying from Sephora/Ulta this often, and no, no one stole your credit card lol
Hope this helps
Thank you for replying. My cards are all loaded up and my card carrier says there's no problem. I used paypal as well :'( What a bustttteeee
I tried all of these ways to get it to work too. I finally just gave up and went in store. Ulta s website is so glitchy it's awful...
Oh man! Not to be a debbie downer but I had this happen to me last year where no matter what card (I even tried creating a new profile with a brand new card) it would not let me place a purchase. After about 3 months I was able to shop again. Customer service was of no help, no one knew what was going on. And at the end of it I never got an explanation either. I just tried to place an order one day and it worked.
Really? You know whats ridiculous it was the last day for me to have the 2x the points too and it stopped working. It's been days and yet I still can't purchase anything
I was pretty angry at ULTA for a while because there were TONS of amazing GWP coming out that I could not take advantage of. I tried placing an order every week but I got the dreaded "no can do!" every single time. It was very frustrating. Supposedly my complaint was going to get escalated to higher ups but they never got a hold of me. One day my account just worked again. I wrote them about it wanting to know if they ever figured out the issue. All I got was "Oh it looks like you were able to successfully place an order." Like seriously? They didnt even acknowledge my question. =/
Wow that's ridiculous.. makes me really mad.
I think it would be best to call customer service.
Have you had any returns or disagreements regarding purchase price and a credit card?
Not at all :'( I didn't return anything and nothing is wrong with my card gahhhhhhhhhh
I see that you've used PayPal for your Ulta purchases in the past. Sometimes, PayPal can really mess up someone's attempts to make purchases with a specific card, if that card has been used where there was a dispute with a prior payment. However, you stated that you've tried other cards as well. So it's not that particular PayPal issue.
Sorry you're having these problems 😞
Not GWP, but Ulta now carries the Human + Kind brand- they have the softest washcloth I've ever found! I am gonna add it to my basket for 20% off 😉
I agree @H216! I picked up the face cleanser with the cloth from Sephora when it was on sale...it's like a silk pillow. Lol I noticed at Ulta they have some different offerings from the brand. Including a box of 2 of the cloths for $10!