Wrong color and something was missing in my box.

[Anonymous]

My hair is platinum blonde so my eyebrows are very light not sure why I was sent a light brown color. That's way too dark. I'm a shade one. It also said my box had a matte primer which I did not receive. I would've liked to of tried it.

[LaurieBT]

Hi @Anonymous,

Thank you for sharing this feedback with us about your items. The Play! Team works to include items that match your beauty profile as much as possible, and I apologize that this item was not a close match. I'll pass your feedback along to the Play! Team. Also, I'm sorry to hear that one of your items was missing from your box and I will send you a private message to help. 

Warm regards,
Laurie