Your Basket is Empty
Sign in to see items you may have added previously.
See samples, rewards and promotions in .

Item Added to Basket

Free Shipping!

You're only $50.00 away from Free Shipping.

Post in PLAY! by SEPHORA

Wrong color and something was missing in my box.

My hair is platinum blonde so my eyebrows are very light not sure why I was sent a light brown color. That's way too dark. I'm a shade one. It also said my box had a matte primer which I did not receive. I would've liked to of tried it.

Re: Wrong color and something was missing in my box.

Hi @Echo5680,

 

Thank you for sharing this feedback with us about your items. The Play! Team works to include items that match your beauty profile as much as possible, and I apologize that this item was not a close match. I'll pass your feedback along to the Play! Team. Also, I'm sorry to hear that one of your items was missing from your box and I will send you a private message to help. 

 

Warm regards,
Laurie

Conversation Stats
  • 1 reply
  • 67 views
  • 0 Hearts Given
  • 2 Contributors