Sephora y’all need to do something about packaging.

[Anonymous]

My Bye Bye Pores power was smashed to bits. And I need to try powders. I don’t have a good power I have found that I like yet. I wanted to test this one but it is unusable. I don’t want to buy the full size since I might not like it. This is not the first time something in the Plat box has been ruined in shipping. Maybe smaller boxes and bubble wrap instead of the cheep little bags we can’t use.

[RaquelBT]

Hi @Anonymous,

I sincerely apologize about this and appreciate you taking the time to provide us this feedback about our packaging. I've sent the information you've provided to our PLAY! Team for future improvements. I'll be sending you a private message shortly to assist. 🙂

Best Regards,

❤️ Raquel