Repeat product in play subscription box

[CarlyRH]

So I just opened up my play box for this month and one of the products I had already gotten from a previous month’s box. Can’t say I’m not disappointed because I definitely am. Has this ever happened to anyone else before with their play subscription?

[Monty82]

Same here. I never get all of the items that I em emailed about as well.

[melissabt]

@Monty82,

Thank you for taking the time to leave your feedback about your PLAY box, I will be sure to share this with the appropriate department within our company. 

[anewsom]

I had three repeats from boxes with the past few months in my November box, so I also came to see if that was true of everyone else as well. I'm both sorry and comforted to see someone's in the same boat. I'm not sure what to do about this situation, because I'm honestly kind of appalled lol.

[SianBT]

Hi @CarlyRH & @anewsom, 

Sorry to hear you received repeats in your boxes! I have shared the details with our PLAY team.

Bisous, 

Sian