Question

[Jackayyee]

Hey if I just subscribe yesterday did I make it for the October month or till November?

[LaurieBT]

Hi @Jackayyee,

If you subscribed by October 15, you'll receive this month's box 🙂 

- Laurie

[Jackayyee]

Thank you!

[ErinMauney86]

no you will not get it! they said if you subscribe by the 14th you will get play! for October. they were lying. I did mine on the 12th and emailed them cause they never even took the money and I got a reply of if you didn't subscribe by the 7th you will be subscribed for November's box. I think they fibbed to get subscribers! I'm not happy!

[Jackayyee]

Thank you for the info! I keep my eye out..

[LaurieBT]

Hi @ErinMauney86,

I'm very sorry to hear this! If you still need assistance with this issue, please send me a private message and I'll be happy to look into it. 

- Laurie

[ErinMauney86]

How do I send you a private message? I just clicked your name and it said page unavailable? And yes I explained to sephora that my card was declined the first couple times cause I didn't think I was gonna have the money after having to pay for all my heart medication this month. I have major heart complications. Then they said to update it by the 14th and I can still get my.October box. I did just that in the 12th to be exact. And they came back and said no, you will not get your play! Box this month. Heck if I would have known I wouldn't have had my mother wire money into my account!

[MamaOG1986]

It says that if you subscribe before October 15th you get the October. I believe they start to ship on the 20th.