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Post in PLAY! by SEPHORA

Play box cancelled with no reason..

I have been waiting for my Sephora Play Box and when I checked to see where it was. My app says my box was canceled but I don’t understand why? My card was still good. I did change my shipping address but that shouldn’t cancel it, right? Now I’m sad because I won’t get one this month.... Smiley Sad

Re: Play box cancelled with no reason..

Hi @EmmKay5,


I am sorry to hear this! I will send you a PM for further assistance.



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