OCTOBER Foundation disappointments.

[pap213]

I got 3 foundations, first I dont use any foundations, second they werent even my tone, Im so disappointed Ive took the quiz and I dont even remember putting down foundations as my preferences and I got 3, not my tone to even try them, I look like a total clown. I going to cancel this subscription if I keep getting the same make up. Im about skincare dont sent me any more foundations. why do we take a quiz if they are going to b sending us whatever samples they have ?

[LaurieBT]

Hi @pap213,

Thank you so much for taking the time to share feedback about the foundation samples in your Play! box. While the Play! Team tries to send items that match your beauty profile as closely as possible, I apologize if this was not a fitting match. We don't have the ability to omit specific product types from the boxes at this time, however I will share your feedback for review and improvements. Thank you!

Best regards,

Laurie 

[flamingolegs]

I cancelled. They changed the advertising to the coupon instead of the points AFTER billing us. That’s fraud.