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Post in PLAY! by SEPHORA

Missing product in my beauty box

There's no way I'm the only one this happens to but, out of at least two beauty boxes ove gotten I am missing a product. That's frustrating and I've just not been as pleased as I'd hoped with what I've been getting in my box. Especially because I've gotten several products I already own. I mean, I get it, it's a box of popular stuff and there are too many to really customize it but, I do wish we could have a selection of boxes and choose from those or get a selection of products and build a box. I'm unfortunately ending my subscription after this June box, it's just not worth it when you're unhappy and missing part of what you've paid for. 

Re: Missing product in my beauty box

Hi @AnnieB3715


Sorry to hear about this! I'll send you a private message to assist you. 




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