ITEMS MISSING !!!!!!

[LaurieBT]

Hi @norahq,

I am sorry to hear this and I will send you a private message to help. Thank you!

Warm regards,

Laurie

[norahq]

This is my 2 time when I ask for help you guys send a pm but never following up.. due to that I had to cancel my subscription with ply by Sephora.  Thanks.

[LaurieBT]

@norahq, 

I am so sorry for the confusion! I have not received your reply to my private message. If you happened to reply to the email notification, I won't receive the reply. Instead, please click the "bell" icon in the upper right corner of your screen, then click "Messages" and respond there. 

I'll send you a private message to follow up in a moment. Thank you so much for your patience.

Warm regards,

Laurie