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Post in PLAY! by SEPHORA

Expired Samples in my play box

I posted this in customer service and have not recieved a reply after I sent pictures.  My beauty blender sample expired THREE months ago and you covered it up with a sticker.  Not only that but these colors are unsuable for me.  They vary so much in shade range between the three items and still NONE of them match. I have a deep skin tone so it's difficult to match me, all were either too dark are too light. I am not going to use the expired beauty blender but I can tell the shade isn't going to work either.  I am cancelling this subscription. My last few boxes have been a mess (broken items, dried out items, repeat items), never bothered to say anything because it's only $10 but it's starting to add up.  





Re: Expired Samples in my play box

Hi @dollyparts, I'm so sorry to hear that! I am sending you a private message to further assist. 




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