Dump the new CEO. I don’t know if it’s the guy based in San Fran or in France but the decline in Sephora coincided with these yahoos.

[varnishgirl]

From 3 samples to 2. Ridiculous thick zip-locks for play box’s replaced fun sacks. Rewards non stocked. Info never up to date. Keep saving pennies and your going to loose dollars. Dump new CEO.

[varnishgirl]

Beauty offers: Stop leading us on with offers that are unavailable. Is there no one responsible for keeping the Beauty Offers up to date? The page displays items from months ago.

[Marrrryyyyy]

@varnishgirl AMEN !!!!

[Anonymous]

And the samples aren't stocked well enough to ever get the samples I choose, even when I order the same day the new samples are added!

[Murfissa]

Exactly.  I NEVER get the samples I select.  It's frustrating.

[RandiLynnH]

Not only do I not get the samples I select but the replacements arent even close! My last order I selected a face mask & an eye cream and they sent me foundation and perfume! wtf?