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Post in PLAY! by SEPHORA

Disappointed about July box

Sephora this was my first month subscribing for the play box. I had high hopes but I was disappointed nonetheless...as soon as I opened the Becca highlighter it literally deconstructed all over the box. Furthermore, the preview of what was to come was totally different from what was in my box. I am definitely unsubscribing. I spend a lot of money at your stores...Do better Sephora!

Re: Disappointed about July box

Hi @Zphinest,

 

I'm sorry to see your highlighter arrived damaged and that the items in the PLAY! email you received didn't match the items in your box! I'm going to send you a PM to assist you further.

 

Always,
Danee

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