Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in PLAY! by SEPHORA
|

Damaged product in May Box

Hate to be a Debbie Downer but this months play-box arrived with the Becca highlighter damaged. Unlike other reviews/comments I don’t mind repeats of items and I love the faux-denim bag - super cute! But Sephora who ever is doing your processing and shipping needs help. Far too many items arrive damaged or just poorly packed. While Play is not a big ticket item - “anything you do, is indicative of everything you do” I shutter to think the next time I order a high end item what may happen.

Re: Damaged product in May Box

Hi @divaindenial

 

I'm sorry to hear that your PLAY! box arrived this way and will send you a private message in just a moment to help. 

 

All my best, Megan 

1 Reply
Conversation Stats
  • 1 reply
  • 232 views
  • 0 Hearts Given
  • 2 Contributors
Photos1
testing