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Post in PLAY! by SEPHORA
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Anonymous Insider

Damage item

I want a new one or send me something else

Re: Damage item

Hi @Anonymous and @Arlyn19,

 

I apologize that your Bye Bye Pores pressed powders arrived damaged and I will send each of you a private message to help.

 

All my best,

 

Megan

Re: Damage item

My powder was completely damaged too. This is my third play box, two out of three boxes have come with products that are completely broken (lipstick in feb’s box and the powder in this box). 

Re: Damage item

Hi @LaurelMitch,

 

I'm sorry to hear this! I'll be sending you a private message shortly to assist. 🙂

 

Best Regards,


❤️ Raquel

RE: Damage item

Mine came the same exact way 😞 so disappointed
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