Sephora Canada Site Product Update Thread

[candacebt]

UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771

Hello Canadian BTers!

I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.

That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.

I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.

Okay on to the info! Here's what I know (previous releases in spoiler):

New Launches / LE products

Spoiler

Kat Von D 5th Anniversary Tattoo liner - July 9 (will post time when I have it) Early am PT, around 9 am.

Spoiler

Bite Opal Lipstick & Gloss - This is coming to .ca, but has not arrived at the warehouse yet. I will update this thread when I get a date. 

Spoiler

Spoiler

Urban Decay Naked Smokey Palette - Will launch at the same time as the US site, July 12

Spoiler

Bite Limited Edition Lip Lab 007 - July 15 at 9 am PT

Spoiler

• Bite Maple Collection - July 16 at 9 am PT - This is a different date then the brand gave on their Instagram, so FYI!!
• Too Faced Sugar Pop Palette - End of July, around 7/27
• KVD New Liquid Lipsticks - Potentially same date as US (July 14), but could be a day or two later. Will have more info the week of the 13th.  These will be available by this Thursday 7/16 as well as some of the new Metal Crush eyeshadows. 

• JEM (I know, I'm waiting with baited breath for this one too) - Tracking this one down after a special request from fellow Jem lover veronika23. The team is on it.

KVD

• Studded Lip - 6 of the shades should go live at the same time as the US (around August 11), but 3 of the shades will go live later in August (Halo, Mercy, Solo) 
• Metal Crush Eyeshadows - confirming

Restocks

Spoiler

Becca Champagne Pop will be back! I'm hearing next week but I will update this thread with a date when I have it. Thursday 7/16 at 9am PT

• KVD Everlasting Lipsticks restock - I am hearing end of August, but will confirm

Brands

Spoiler

Laura Mercier (all products) - July 9; I'll update with a time when I have it. Early AM PT, around 9 am.

• St. Tropez - Coming back soon! 
• Drybar - TBC, but don't give up hope! 
• Omorovicza - Coming back! Target date is Fall (Sept)
• Ardency Inn - Coming Soon 
• Dr. Jart (except acne / SPF skus) - 8/27
• PMD - Fall (Sept / Oct) 
• LaVanila - 8/27 (just deodorants, no fragrance or body lotion)

If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!

[4nita]

I've started shopping a lot more at SDM, Murale, Holts and The Bay. I guess the other retailers must be loving this new Sephora warehouse 😄

[Seymore3]

I think I will be shopping at other sites more often,so they are losing some of my business,just tired of waiting and waiting for stuff then we don't get it at all or it isn't restocked.

[dreambean]

 Preach ❤ Such a headache this whole thing is.I expected it would take some time to work out the kinks,etc,but I don't understand how these stock issues still aren't sorted by now.

 I've been wondering about that set,as well! The fact that it just completely disappeared,even from my loves list,not even an "OOS",or "Can not be shipped to Canada" notation under it struck me as odd! 😧 

[violacrayola]

 Dear Candace and Katie,

I was wondering if the limited edition and some permanent YSL rouge pur couture lipsticks will restock anytime soon for November. I see some permanent colours I would love to purchase as well as the beautiful LE packaged lippies! Please address 🙂

[veronika23]

Will the JEM mirror be live anytime soon? It is in the US and not Canada.  I don't want to miss out.  So will we get it?

[jjvb]

Will we be getting any of the new Buxom holiday lip gloss sets? I buy one for my sister-in-law every year but they only seem to be on the US site. For some reason I see one of the sets as a suggestion when I'm looking at other glosses but when I click it.. Nothing! So frustrating! I'd like to purchase this set during the sale

[k617]

I've seen them in some of the stores here, usually if it's in the store, they should have it online as well (eventually...)!

[jjvb]

I've only seen the set with two lipglosses and a lipstick. I'm looking for the Don't Miss a Beat set that has at least six glosses and another one that's even bigger. Did you see those in stores? I'm hoping to take a trip there this week

[SalBing]

I saw both of them in Yorkdale last week.  They have at least 6 boxes of the 6 glosses when I saw them

[tealover913]

I've seen both the don't miss a beat set and the larger one in Ottawa 

[Anonymous]

Will we be getting the Juliette Has a Gun sampler?

http://www.sephora.com/discovery-kit-P402967?skuId=1754985&country_switch=us&lang=en

[ivyxox]

Any idea when Herbivore Botanicals products will be in stock ?

[fatimamummy]

I want to know that too. Their skincare set was gone from my basket 😞

[ayeshayh]

Will Canada ever get Briogeo in stores?

[KatieBT]

Hello again! 

I finally have some information for you all! I know this isn't everything but I am working on each and every question so answers will trickle in as I hear back. There's a lot to answer so here goes!

The following products will not be coming to .ca at all:

-NARS Tribulation Blush

-Sephora Collection Still Life Alchemy Train Case

-bareMinerals Blemish Ready Foundation

-D&G Sophia Loren Signature Lipstick (.ca doesn't carry D&G color)

-Tarte Stroke Of Midnight Brush Set

-Tarte Bling It On Amazonian Clay Blush Palette

-Marc Jacobs Beauty The Sofia - Five Piece Petites Le Marc Lip Crème Collection

These products are now live:

-Bite Bellini

-Bobbi Brown Greige Eye Palette

-Marc Jacobs Beauty The Sky Liner — Petite Highliner Gel Eye Crayon Collection

-Marc Jacobs Beauty Highliner Gel Crayons

-All Viseart eyeshadow palettes (including Cool Matte)

-Giorgio Armani Luminous Silk Powder Foundation

Other inquiries: 

-Urban Decay Naked Skin Concealer in Light Neutral may be back by mid-November

-Burberry Beauty Box will come in mid-December

-KVD Everlasting Liquid Lipsticks won't be back up for a little while, but hoping to get up on .ca by late November. Fingers crossed this will include all colors!

Whew! Now I know there are still unanswered questions. As I'm sure you know... I will get back to you guys with answers as soon as I hear back. Thanks for being patient with me, I know it isn't easy or fun to play the waiting game.

Thank you!
Katie

[SalBing]

This is odd.  I see the MJ Sofia in stock online right now 

[bonafide11]

edit: never mind...seems to in stock after all! lol

She's talking about the holiday LE set call the Sofias that has 5 minis, not the regular full size Sofia. 

[k617]

The LE set is online. I can add it to my cart and everything too.

[BeautyBee92]

The LE set is showing available for me too. Very weird.

[TeaCupGirl]

Thanks for the update.  How come some items are not available online but are in stores?  That doesn't make sense.

[jeannie11]

Thank you for the update!