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Post in Oh, Canada!

Birthday Gift 2025

I have been waiting a week now for them to update the website for the birthday gifts and still nothing. Iโ€™ve seen complaints on here already with employees saying they will report the issue back and when I talked to customer service they said to wait 72hrs for it to update I said itโ€™s already been 6 days! I mentioned there was something I wanted to order and I want to get my gift with this item but donโ€™t want the item to go out of stock and was told to order the thing I want and then order something else when the bday gift comes available like no I donโ€™t want to buy something else just to get my bday gift what bs is that. I said itโ€™s hard for me to get to a store I donโ€™t have a car work in areas where one isnโ€™t easy for me to access so I canโ€™t get to a store either. Iโ€™m surprised by this issue as in previous years it never seemed to be a problem. When is this issue going to be fixed itโ€™s becoming very frustrating since there seems to be no one fixing the issue and the chat is just telling people itโ€™ll be reported back or to spend more money when it does become available be for real! In this economy! 

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