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Post in Customer Support
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sanam18
NEWCOMER I Insider
‎12-06-2021 10:54 PM
‎12-06-2021 10:54 PM

Sample didn't arrive with the order :(

I ordered foundation and added my sample gifts in cart too but only received foundation, they are still there showing in my order details. I ordered only because was receiving samples and was excited to try them.

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4 Replies
DaneeBT
MOD Rouge
‎12-07-2021 05:50 AM
‎12-07-2021 05:50 AM

Re: Sample didn't arrive with the order :(

Hi @sanam18,

 

I'm so sorry to hear that! I'll send you a PM to further assist.

 

Always,

Danee

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3 Replies
Allie129
NEWCOMER I Insider
‎12-13-2021 06:38 PM
‎12-13-2021 06:38 PM

Re: Sample didn't arrive with the order :(

Hi,

I received my order and didn’t get any of my samples either. 

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2 Replies
JaneanBT
ALUM II Rouge
‎12-14-2021 03:53 PM
‎12-14-2021 03:53 PM

Re: Sample didn't arrive with the order :(

Hi @Allie129,

 

I will send you a private message.

 

Best Wishes,

 

Janean

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1 Reply
Allie129
NEWCOMER I Insider
‎12-14-2021 05:32 PM
‎12-14-2021 05:32 PM

Re: Sample didn't arrive with the order :(

Hi,

Thanks! Did you send it? I don’t see it. 

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4 Replies
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  • ‎12-06-2021 10:54 PM
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