Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Lip Lovers

Clarins lip comfort oil in Black

I recently ordered the Clarins Lip Comfort Hydrating Oil Black and received white instead. Thinking it was a fluke, I asked for a replacement. It happened again. I asked for another replacement, yet again, I received white. Once is a fluke, twice is suspicious, and three times is a pattern. I wanted to know if anyone else has experienced this. I am not going to ask for another replacement. I don't need a fourth colourless lip oil and don't want to be wasteful. 

 

I also noted that when I hashtagged Clarins Lip Comfort Hydrating Oil Black, the search images even showed a white product. Has anyone actually received the black, ph-reactive lip oil?

Conversation Stats
  • 0 replies
  • 318 views
  • 0 Hearts Given
  • 1 Contributors