who can send me a message to help？

[AshinoA]

Canadian postal code not valid? When I type in my postal code it says its not valid. Any suggestions on how I can place my order?

[MeganBT]

Hi @AshinoA, 

I am sending you a private message right now to help. 

All my best, 

Megan 

[TrysBeautyItems]

@AshinoA make sure the url is sephora.ca

Also logout and in, that may help. Sometimes staying logged in doesn't completely work correctly.

[AshinoA]

I tried many times, it doesn’t works.... Always shows the reminds. Any other suggestions?

[SpaceLlama]

Are you sure that you're on the Canadian website, @AshinoA? If you are and it still isn't working, I'd post in Customer Support or ask a mod. 

[AshinoA]

it’s saying it has special characters when it doesn’t~

[AshinoA]

I think so~