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shipping issues

Is anyone experiencing issues with 2 day shipping from Sephora? I received an email that my package was delivered, and sadly, it’s not been. This is the second time this has happened. I love Sephora and being Rouge, but as a business traveler, I need these products delivered on time! Is this just me?

Re: shipping issues

Hi @triathletesteph,


I'm so sorry to hear you haven't received your package! I'm going to send you a private message to assist you further.




Re: shipping issues

It could have been misdelivered, or stolen (if you were not home or didn't hear the delivery truck or they didn't knock.)  I had a package from another site stolen (well I assume it was, since I never had issues before)  I've also gotten other peoples packages in other states from ulta and other sites, so that happens...

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