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Empties
wendyomgwar ROOKIE I
08-01-2013 08:59
Re: @rgbrown I love reading your Empties posts; you write the...
RGbrown BOSS III
3 hours ago
Reply: @CookieGirl1UnidentifiedAw shucks, thanks so much 😊
@CookieGirl1UnidentifiedAw shucks, thanks so much 😊
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Active Promo Codes #19
Lazybeautybeast GO-GETTER II
11-10-2017 07:11
I had to call to have my points added for this promo. app...
juicygirl4ever ROOKIE I
4 hours ago
Reply: I had to call to have my points added for this promo. apparently it was a mistake according to the phone rep. I got it via a cell ...read more
I had to call to have my points added for this promo. apparently it was a mistake according to the phone rep. I got it via a cell notification plus a banner on the app... sooo...
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How do I delete my color IQ?
angelawong0 ROOKIE I
03-24-2016 10:43
Re: How do I delete my color IQ?
aiko71 ROOKIE I
8 hours ago
Reply: There is no way to delete the Color IQ at this time.  I just went through it on Chat.  
There is no way to delete the Color IQ at this time.  I just went through it on Chat.  
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Active Canadian Promo Codes #3
lachaton RISING STAR III
08-03-2017 09:19
Re: RE: Re: RE: Active Canadian Promo Codes #3
Mochapj GO-GETTER I
13 hours ago
Reply: @RoseCharlie there was some talk in another thread that they opened a second warehouse in Canada. i believe what’s happening is th ...read more
@RoseCharlie there was some talk in another thread that they opened a second warehouse in Canada. i believe what’s happening is that the promo is still available at one of the two warehouses, it just happens to be the one that isn’t shipping your orders
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Love for Brushes
AMK721 ROOKIE III
05-29-2016 06:53
Re: Love for Brushes
Aaliaa GO-GETTER II
yesterday
Reply: Hoping to revive the thread to get some recommendations for a face setting powder brush. I've been using the Sephora powder brush ...read more
Hoping to revive the thread to get some recommendations for a face setting powder brush. I've been using the Sephora powder brush from a brush set I bought two years ago but every time I use it, it sheds a few hairs on my face. My makeup brush knowledge is fairly limited so any brushes you can recommend. I'm also considering a new bronzer brush, I use the Real Techniques powder brush atm, but its a little too big so I'd appreciate any and all recommendations. Thanks!
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Sephora Rewards Bazaar Previews and Discussions
lachaton RISING STAR III
01-04-2018 09:18
Re: Sephora Rewards Bazaar Previews and Discussions
msc75 ROOKIE I
Thursday
Reply: How long are the custom makeover certificates valid for?
How long are the custom makeover certificates valid for?
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Sephora Rewards Bazaar - Redemption Experiences
lachaton RISING STAR III
05-03-2017 07:43
Re: Sephora Rewards Bazaar - Redemption Experiences
GracieLuu ROOKIE I
Wednesday
Reply: So my Living Proof 750 point perk and MUFE 500 Point Perk came in!  The packaging threw me off as I wasn’t expecting such a big bo ...read more
So my Living Proof 750 point perk and MUFE 500 Point Perk came in!  The packaging threw me off as I wasn’t expecting such a big box... the Living Proof box itself also had a lot of bubble wrap in it... like 4 squares the perimeter of the box inside... I understand they want to ensure the products are not damaged, but it was very excessive packaging for shipping as well. Onto the products!  The Living Proof Items I would say are close to mini size (which for reference the PHD conditioner is available in 2 mL for about $15), but a step up from foil samples. I’m excited to try all three hair care items, as I’ve heard great things about this brand. The Plemo eye mask is this beautiful dark blue silk, and it comfortably sits on my eyes with the gel insert included!  I looked up up pricing and it’s as follows: - Plemo silk eye mask with gel insert: +/- $30 CAD- Living Proof PHD Shampoo (1 mL): $4.50 CAD- Living Proof PHD Comditioner (1 mL): $4.50 CAD- Living Proof PHD Night Cap Overnight Perfector (1 mL): $9.50 CAD Total perk value: $48.50 CAD  I think it’s an nice perk, but I know it’s not as fancy or as grand as a lot of the other 750 point perks we’ve seen. I find it’s not always easy for me to be on right when the new perks drop - especially when I’m at work and when there’s really nice 750 point+ perks that may or may not be dropping that day. I very much do not care for the excessive packaging, as the 750 point box itself and my 500 point perk easily could have fit into a smaller, more compact shipping box. I’m excited to see with the new changes to the way points are accumulated what new items will be making their way into the redemption area! 
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A Gratis Box for me!!!! Thanks Sephora!!
KrishAtl RISING STAR II
3 weeks ago
Re: RE: A Gratis Box for me!!!! Thanks Sephora!!
AAAle95 ROOKIE I
Wednesday
Reply: Congratulations! Can you post the review of the products💞
Congratulations! Can you post the review of the products💞
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Like Sephora store
Nutali ROOKIE I
06-22-2018 02:53
RE: Re: Like Sephora store
Nutali ROOKIE I
Tuesday
Reply: Thank you, Mali!
Thank you, Mali!
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Anyone else tired of Beauty Rewards always being sold out?
caligrl80 ROOKIE I
02-23-2018 07:50
Re: RE: Re: Anyone else tired of Beauty Rewards always being sold out?
RaquelBT MOD
Tuesday
Reply: Hi @caligrl80,   No need to be sorry and you're welcome! I'm always happy to help and I'm glad to hear that you're looking forward ...read more
Hi @caligrl80,   No need to be sorry and you're welcome! I'm always happy to help and I'm glad to hear that you're looking forward to new Rewards. I hope you have an amazing day!   Best Regards, <3 Raquel 
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July Gratis Box! Thank you, Sephora!💋
AurielRina ROOKIE I
Tuesday
Re: July Gratis Box! Thank you, Sephora!💋
AurielRina ROOKIE I
Tuesday
Reply: Thanks! Congrats back at you @angel7594 on getting one! It is such a charming scent, isn't it? I'm sooo nit-picky about florals, ...read more
Thanks! Congrats back at you @angel7594 on getting one! 💕It is such a charming scent, isn't it? I'm sooo nit-picky about florals, but Wisteria Blue is my all time favorite (floral!) for sure.
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Sephora is making me poor
taracarey ROOKIE I
Monday
On the 28th of July I ordered three products on Sephora and they arrived today. I ordered makeup from an American site and I live ...read more
On the 28th of July I ordered three products on Sephora and they arrived today. I ordered makeup from an American site and I live in Ireland so I expected that it would take about two weeks to arrive. It was just my luck that I got charged customs..yay. It would help thousands of people if there were Sephora shops in the UK and a website that’s ships from there. I lost €31 due to being Irish. At least next time I’ll make the smart choice and buy products Cult beauty, Beauty bay and plenty more websites that ship to Ireland and the UK with out Shipping that’s too expensive or that charge customs. I love a good shop at Sephora but I think from now on I’ll just walk into Debenhams and buy my makeup without extra costs. In the end the products were brilliant and I’ll post some reviews of them soon.
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Show & Tell: 250 Point Rewards
RachelBT ROOKIE III
08-02-2017 05:32
Re: Show & Tell: 250 Point Rewards
sandraj1980 ROOKIE I
a week ago
Reply: 1.Pop Socket2.Bag Charm3.Notebook4.Reusable Tote5.Stamp Set6.Bandana 
1.Pop Socket2.Bag Charm3.Notebook4.Reusable Tote5.Stamp Set6.Bandana 
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Beauty insider card
lushie007 ROOKIE I
3 weeks ago
Re: Beauty insider card
LaurieBT MOD
2 weeks ago
Reply: Hi @lushie007,   The physical card is just one of several ways your purchases and points can be added to your Beauty Insider accou ...read more
Hi @lushie007,   The physical card is just one of several ways your purchases and points can be added to your Beauty Insider account. Alternatively, you may also simply provide your registered Beauty Insider email address or phone number at checkout.   As another user pointed out, you can also download and login through Sephora App. From the Home tab or Beauty Insider tab, simply click Show Card, and a Cast Member will be able to scan your card through the App. If you need any additional assistance, please feel free to send me a private message.   Best regards, Laurie
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makeup done by me 😍
tookiemassey ROOKIE I
3 weeks ago
Re: makeup done by me 😍
DaneeBT MOD
2 weeks ago
Reply: You look beautiful @tookiemassey!
You look beautiful @tookiemassey!
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Question
suruat ROOKIE I
2 weeks ago
Re: Question
melissabt MOD
2 weeks ago
Reply: @suruat,   We do not offer Afterpay!
@suruat,   We do not offer Afterpay!
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The Question Thread 2.0!!
niki172 GO-GETTER I
07-26-2017 08:21
Re: The Question Thread 2.0!!
ParrotTulips ROOKIE II
2 weeks ago
Reply: Hello! I’ve really been interested in trying the Glow Inner Beauty powder by The Beauty Chef after I saw a review on YouTube. As I ...read more
Hello! I’ve really been interested in trying the Glow Inner Beauty powder by The Beauty Chef after I saw a review on YouTube. As I was looking into the supplement on the Sephora app, I ran across Moon Juice’s Beauty Dust and HUM Nutrition’s Raw Beauty powder. I suppose I am just looking for something that might help with a little “revitalization” or “perking up” without necessarily using more makeup. Has anyone had any experience with any of these powders that might give me a little insight to narrow down my choice? I would definitely appreciate the  info 🙂
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Return after 4 months?
AmberAlonzo ROOKIE I
2 weeks ago
Re: Return after 4 months?
SportyGirly125 ROOKIE II
2 weeks ago
Reply: If you read the terms and conditions online your item would not be eligible for return. Sephora.com PurchasesSephora.com purchases ...read more
If you read the terms and conditions online your item would not be eligible for return. Sephora.com PurchasesSephora.com purchases can be easily returned for FREE (no return shipping or handling fees) to any of our Sephora locations or by mail if you use our pre-paid return shipping label (follow the return procedures described below). We regret that we are unable to refund your original shipping charges, if applicable, unless the return was a result of our error.Please allow two weeks for your return to be processed if sent by mail. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.♦ When you return your purchase to Sephora.com by mail and we receive your item within 60 days of purchase, if you paid with a credit or debit card, you will receive a full refund to your credit or debit card for the purchase price of the item. If you paid with PayPal, you will receive a full refund to your PayPal account.♦ If we receive your item by mail within 61-90 days of purchase, or if your item was paid for with a Sephora gift card, online store credit or your PayPal account and we receive it by mail within 90 days of purchase, you will receive a full refund in the form of an online store credit for the item which may be redeemed at Sephora.com. For more information on how to redeem your store credit, please go to Customer Service on Sephora.com and click on Payment Methods.♦ For Sephora.com products returned in store, rather than by mail, refunds are only provided if the product is returned within 60 days of purchase, and you will receive a full refund to your credit or debit card. If you paid with PayPal, you will receive a full refund in your choice of store credit or a gift card.Items purchased on Sephora.com may not be returned by mail, and will not be refunded, 90 days after the purchase date. Items shipped to Sephora outside of the returns window, not in new or gently used condition, without a receipt, or not purchased at Sephora, may not be credited back or returned to you.Sephora.com is unable to offer exchanges by mail.
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VIB "Handpicked Gifts"
eflorules ROOKIE I
03-25-2016 09:01
Re: VIB "Handpicked Gifts"
CookieGirl1 RISING STAR II
3 weeks ago
Reply: @Ellea1989 Ooh, that lippie looks pretty.
@Ellea1989 Ooh, that lippie looks pretty.
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Return and Re Buy
mikayla23 ROOKIE I
3 weeks ago
Re: Return and Re Buy
RGbrown BOSS III
3 weeks ago
Reply: Buy a new one at the sale price, then return it with your old receipt. There's no need to force Sephora to damage out your old use ...read more
Buy a new one at the sale price, then return it with your old receipt. There's no need to force Sephora to damage out your old used one...at least give them one back that's still pristine.@mikayla23
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Rewards
heat85262 ROOKIE I
3 weeks ago
Re: Rewards
RaquelBT MOD
3 weeks ago
Reply: Hi @heat85262,   I'm very sorry to hear this and appreciate you taking the time to provide us this feedback. I'll be sending the i ...read more
Hi @heat85262,   I'm very sorry to hear this and appreciate you taking the time to provide us this feedback. I'll be sending the information you've provided to the appropriate department for future improvements. Thank you.   Best Regards,   <3 Raquel
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Color IQ question.. 1Y/2Y
sofff7 ROOKIE I
3 weeks ago
Re: Color IQ question.. 1Y/2Y
Aaliaa GO-GETTER II
3 weeks ago
Reply: The Colour IQ isn't 100% accurate and it is also possible to get different results sometimes. 1Y vs 2Y has to do with the underton ...read more
The Colour IQ isn't 100% accurate and it is also possible to get different results sometimes. 1Y vs 2Y has to do with the undertone on your skin I believe @sofff7