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VIB Account

My account says I need to spend 34 more dollars to be upgraded to VIB, but a while back I forgot to show my beauty insider card. The points were added, but not to my total amount left for VIB status. I was told that my status could be manually added once I reached the $350. I have now reached that, can somebody please add this for me?

Re: VIB Account

I just had this same issue yesterday. I'd suggest to call Customer Service & tell them about the issue you're having so you can explain your issue!

Re: VIB Account

@linz10 - I'd be happy to take a look at your account for you.  I will send you a message for more info.  For immediate assistance, please give us a call at 1-877-SEPHORA.  Thanks!


xo, Mia

Re: VIB Account

If you message a moderator they should be able to help with this.  Good luck!

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