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Rouge "surprise" gifts

Hey guys! I am about to hit Rouge and I know that this question has been asked before but I´ll ask it again just to see if there has been any updates:

Have any of you recieved a "surprise gift" yet???? So far I haven't heard of any Smiley Sad 

Re: Rouge "surprise" gifts

From where exactly do you draw that legal conclusion? 

Re: Rouge "surprise" gifts

I study corporate law. Smiley Happy

Re: Rouge "surprise" gifts

At age 17 you're in law school?

Re: Rouge "surprise" gifts

er - you don't have to be in law school to study corporate law.....i've taken countless law classes and have never been to law school.

Re: Rouge "surprise" gifts

I had Business Law classes back in High School. Some of the most useful/ life-applicable things I learned there.

 

Re: Rouge "surprise" gifts

Yep! Smiley Happy I've taken law classes all through high school. Best choice I ever made! 

Re: Rouge "surprise" gifts

All those courses and yet neither of you seem to know the actual standard the law states.  I'll give you a hint, it's nothing like "as long as they don't say when it's whenever they feel like it."

Re: Rouge "surprise" gifts

Feel free to quote the law directly. Smiley Happy 

But go on, sue Sephora over the lack of Rouge "surprise" gifts. Let me know how that works out for you. Smiley Happy

I hate to get catty, but as I stated beforehand - legally, Sephora can not be accused of false advertising. 

Re: Rouge "surprise" gifts

ok wow - i was just stating you didn't have to go to law school to take courses.  no need to jump down peoples throats here

Re: Rouge "surprise" gifts

Amen. 

Re: Rouge "surprise" gifts

No. Clearly not. Smiley Happy I've been taking law classes since 8th grade. 

I've been in mock trial competitively since 8th grade as well. 

My grandfather is a corporate attorney who argued cases before the supreme court. We have a countless number of lawyers in the family. 

At this time, actually my mother is suing my aunt. XD

Let's just say I'm around court rooms and the judicial system constantly - I'll be majoring in Poly/Sci on the pre-law track next year. I'm pretty sure I know what I'm talking about. Smiley Happy

Re: Rouge "surprise" gifts

Oh I'm absolutely positive you think you do.  You see, we have lawyers in my family too and one of them just happens to specialize in consumer law.  I think I'll go with his conclusions on this topic.

Re: Rouge "surprise" gifts

That's fine. But in a real courtroom, all the Sephora attorney would have to do is point the fact that there was no date specified as to when a "surprise" gift would arrive or the value/magnitude of what that surprise gift would be. Ultimately, it's an extremely flawed case and wouldn't even make it to trial, in all likelihood. Smiley Happy 

Re: Rouge "surprise" gifts

No, it'd be a matter of reasonable expectations and assumptions on the part of a consumer given the advertising.  Reasonable for an average consumer, not "fans" of the brand.  I'm sure it wouldn't make it to trial as well, they'd settle and admit no wrong doing.  That's how big class actions work the majority of the time.  Companies settle and admit no wrongdoing all the time, it's a game to minimize costs and impact on brand equity.  It certainly doesn't mean they didn't do anything wrong.

 

Re: Rouge "surprise" gifts

I agree with you,  the jurisdiction would be in California in accordance with the terms of use agreement which Sephora specifically says applies, therefore the relevant consumer statutes UCL, FAL, and possibly the CLRA would come into play. What strikes me as so odd is that the terms of use states that there is a one year limitation to bring suit, and this is in direct contradiction to the CLRA provisions which you cannot waive and specifies a three year statute of limitations. Basically, their User Agreement is quite archaic.

Re: Rouge "surprise" gifts

This would likely be examined under Article 2 of the UCC

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Re: Rouge "surprise" gifts

The plaintiff is the master of their complaint, and they normally will allege various violations and literally employ a kitchen sink approach. Good catch on the UCC, as the UCL does allow a plaintiff to "borrow"  alleged violations of other  laws - state, federal, statutory, regulatory or common law- to create UCL "unlawful" business practice claims. 

Re: Rouge "surprise" gifts

i'm genuinely curious - what is his take on this topic?

Re: Rouge "surprise" gifts

I second every word you said

Re: Rouge "surprise" gifts

I'm too internet illiterate to find a handclapping / thumbs up GIF, but YES -- on all points. Thank you, A+++. 

 

Re: Rouge "surprise" gifts

Agreed.

Re: Rouge "surprise" gifts

Still no surprises here.  I am wondering if the first group went to the biggest spenders....I haven't been rouge for long and since making it haven't really spent much more than $1,000.  I've actually only seen one person post about getting something.

Re: Rouge "surprise" gifts

I've wondered the same thing. Either that or people that they know had a social media presence since I've seen 4 or 5 people who use twitter or similar posting photos of the gift items they received. It would be perfect from a marketing stand point if that was the case. It would get everyone excited to push towards reaching rouge to get the same thing as a perk. Only... they dont intend on giving out similar to everyone else and tell us we wont get every perk offered to rouge members and that it will be randomly selected who receives what item. which is actually what a few forum mods have said is the case.(the not getting every perk and it being decided randomly part) Rouge is advertised like we each will be able to redeem every perk they said rouge will receive. only in reality its selected for us which one we will receive... kinda messed up in my opinion.

Re: Rouge "surprise" gifts

I believe that all Rouge members should be given fair treatment. If someone spends 5 K and someone else spends only 1 K and the higher spender gets a more elaborate gift while the one who spends less gets a dinky gift that isn't fair business practice in my eyes. I think that they should be able to give a gift of equal quality/value to everyone. Fair is fair to me.

Re: Rouge "surprise" gifts

Ladies, lets remember they just started the Rouge program back in the summer. I've not gotten any ' surprises ' either but I am not worried about it right now. I've still got till the end of next year for all the perks to kick in. If they don't then I would complain. 

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