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Return BI item?

cab BI points be taken back for an unused item? I recently returned st. Tropes tanner (unopened/seal on) I ordered by mistake. It's not showing up on my account. Thank you!

Re: Return BI item?

Hi Ramieee,

 

We treat our beauty insider point perks like gifts and do not usually accept them back as returns. I'll send you a private message to discuss this with you in more detail. Please respond when you can. Thanks!

Whimsically yours,
Janine
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