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My points are gone :(

I had over 2000 points that I was saving up but now they’re gone! What happened?? Please help!

Re: My points are gone :(

Hi @jugnii,


I will send you a private message.


Best Wishes,



Re: My points are gone :(

If you haven't shopped at Sephora within the last year, @jugnii then they may have expired. If you have been using your account then it's probably just a glitch and they should reappear soon. 

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