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jugnii
NEWCOMER I Vib
‎12-01-2021 03:52 PM
‎12-01-2021 03:52 PM

My points are gone :(

I had over 2000 points that I was saving up but now they’re gone! What happened?? Please help!

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2 Replies
JaneanBT
ALUM II Rouge
‎12-01-2021 08:30 PM
‎12-01-2021 08:30 PM

Re: My points are gone :(

Hi @jugnii,

 

I will send you a private message.

 

Best Wishes,

 

Janean

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quspork
ICON II Rouge
‎12-01-2021 04:38 PM
‎12-01-2021 04:38 PM

Re: My points are gone :(

If you haven't shopped at Sephora within the last year, @jugnii then they may have expired. If you have been using your account then it's probably just a glitch and they should reappear soon. 

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  • 2 replies
  • ‎12-01-2021 03:52 PM
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