Your Basket is Empty
Sign in to see items you may have added previously.
See samples, rewards and promotions in .

Item Added to Basket

Free Shipping!

You're only $50.00 away from Free Shipping.

Post in Insiders

My package says damaged and undeliverable!

I got a notification today that my package arrived in Orlando BUT its damaged and says undeliverable! I'm so upset cause I've been waiting for these items (as anyone would be) duh. Has anyone had this happen, I'm not sure what to do from here or how to go about getting my items but in good condition. 

Re: My package says damaged and undeliverable!

Hi @MirandaMartin,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Stay Gorgeous,

Penelope

Re: My package says damaged and undeliverable!

A customer service rep. can help you, but it seems like this is most likely the delivery service fault. So you may also have to speak to them aswell. But let Sephora know.

2 Replies
Conversation Stats
  • 2 replies
  • 385 views
  • 0 Hearts Given
  • 3 Contributors